Clinic Assistant

O2 KLINIK SDN BHD; George Town; On-site; MYR 19,000 - 28,000; Full time

Job summary

O2 Klinik SDN BHD in Penang is seeking a Clinic Assistant to support registration, patient flow, and basic clinical tasks. The role involves assisting doctors, managing medications, and ensuring smooth daily operations in a busy clinic.

The ideal candidate has at least SPM/O Level or a related diploma, with 1 year of experience; fresh graduates are encouraged to apply. Flexible hours, patient focus, and confidentiality are essential.

Qualifications

• Strong organizational and time-management skills.
• Proficiency in using medical office software and patient management systems.
• Knowledge of medical terminology and basic clinical procedures.
• Excellent communication skills and a compassionate, patient-focused approach.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy in managing patient records and data.
• Ability to handle confidential and sensitive information with discretion.
• Willingness to work flexible hours including evenings or weekends.

Responsibilities

• Assist patients with registration and provide updates on waiting times and room assignments.
• Support doctors and nurses during examinations and routine procedures.
• Assist in preparation and dispensing of medications to patients.
• Operate medical equipment with care while ensuring safety and professionalism.
• Answer calls and handle inquiries promptly and accurately.
• Monitor inventory of supplies and medications to maintain stock levels.
• Keep clinic area clean, organized, and well-maintained at all times.
• Submit TPA claims as required.

Skills

Medical office software

Medical terminology

Excellent communication

Teamwork

Patient records management

Discretion with sensitive information

Flexible hours

Education

SPM / O Level or Diploma equivalent

Job description

Salary Range: RM 1,700.00 - RM 2,500.00 (Based on experience)

Education:

At least SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

Experience:

At least 1 Year of working experience in the related field is required for this position. Fresh graduate / Clinic assistant / Medical Assistant / Pharmacy Assistant / Radiographer are encouraged to apply.

Skills:

Strong organizational and time-management skills.

Proficiency in using medical office software and patient management systems.

Knowledge of medical terminology and basic clinical procedures.

Excellent communication skills and a compassionate, patient-focused approach.

Ability to work effectively both independently and as part of a team.

Strong attention to detail and accuracy in managing patient records and data.

Ability to handle confidential and sensitive information with discretion.

Willingness to work flexible hours, including evenings or weekends, depending on clinic needs.

Ability to multitask and work efficiently in a fast-paced environment.

Responsibilities:

Assist patients with registration and provide updates on waiting times and assigned consultation rooms.

Support doctors and nurses during patient examinations and routine medical procedures.

Assist in the preparation and dispensing of medications to patients.

Support clinical procedures and operate medical equipment with care, ensuring professionalism and safety.

Answer incoming calls and handle inquiries promptly and accurately.

Monitor and manage the inventory of supplies and medications to ensure stock levels are maintained.

Ensure the clinic area is kept clean, organized, and well-maintained at all times.

Perform any other ad-hoc duties as assigned by the supervisor.

Ensure to submit the TPA claim.

Where Patient Is Our Priority O2 Klinik started on January 2012 by a group of medical doctors with up to date a total of 4 outlets in Penang Island, Malaysia. O2 Klinik headquarter is located in Ayer Itam, Penang Island. O2 clinic headquarter is known to be one of the largest clinic due to the number of consultation rooms, treatment rooms, and the number of doctors and nurses on duty.

Up until May 2016, our headquarters alone have 10 treatment rooms and 5 consultation rooms with 10 doctors and 20 qualified nurses working on a shift rotation basis, 16 hours a day, 7 days a week.

Our mission and vision is to deliver care to the community with empathy and holistic approach with the advance diagnostic and treatment equipment including the modern laser technology.

Our clinic motto “O2, Where Patient Is Our Priority”

Where Patient Is Our Priority O2 Klinik started on January 2012 by a group of medical doctors with up to date a total of 4 outlets in Penang Island, Malaysia. O2 Klinik headquarter is located in Ayer Itam, Penang Island. O2 clinic headquarter is known to be one of the largest clinic due to the number of consultation rooms, treatment rooms, and the number of doctors and nurses on duty.

Up until May 2016, our headquarters alone have 10 treatment rooms and 5 consultation rooms with 10 doctors and 20 qualified nurses working on a shift rotation basis, 16 hours a day, 7 days a week.

Our mission and vision is to deliver care to the community with empathy and holistic approach with the advance diagnostic and treatment equipment including the modern laser technology.

Our clinic motto “O2, Where Patient Is Our Priority”