Client Success Program Manager

Convergys; Malaysia; Remote; MYR 120,000 - 180,000; Full time

Job summary

Concentrix is hiring a Program Manager for Client Success Management in Malaysia. This role is remote (work-at-home) with responsibilities across project management and client partnership, ensuring program success and ongoing client engagement.

You will collaborate with cross-functional teams and external partners to deliver outcomes that meet client goals. Ideal candidates will have strong program management experience, vendor coordination skills, and a track record of process improvements in a

Qualifications

• Experience leading client-facing programs and projects.
• Strong collaboration across functions and vendors.
• Ability to drive process improvement.

Responsibilities

• Lead program delivery across all project phases.
• Provide proactive client updates and guidance to ensure ongoing engagement.
• Coordinate with vendors and internal teams to ensure successful outcomes.

Job description

Concentrix is hiring a Program Manager for Client Success Management in Malaysia. This role is remote (work-at-home) with responsibilities across project management and client partnership, ensuring program success and ongoing client engagement.

You will collaborate with cross-functional teams and external partners to deliver outcomes that meet client goals. Ideal candidates will have strong program management experience, vendor coordination skills, and a track record of process improvements in a