Client Success Lead — Drive Growth & Outcomes

TRINITY42 DIGITAL SDN BHD.; Selangor; On-site; MYR 50,000 - 80,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Sports (e.g. Gym)

Vision

Health Check, books, supplement, medic

Job summary

Trinity42 Digital Sdn Bhd is seeking a client-facing professional to be the main point of contact after deals close, translating what was sold into what gets delivered. The role requires strong follow-through, commercial awareness, and the ability to hold internal teams accountable while nurturing growth opportunities within the account.

You’ll thrive if you can manage expectations, flag risks early, and differentiate between a satisfied client and a growing one.

Qualifications

• Client-facing role with strong follow-through and commercial awareness.
• Ability to translate what was sold into what gets delivered, and manage client expectations.

Responsibilities

• Be the client’s main point of contact after the deal closes and coordinate delivery with internal teams.
• Flag risks early and identify growth opportunities within the account.
• Ensure successful project delivery by translating sales promises into actions.
• Maintain accountability within the internal team to meet client requirements.

Job description

Trinity42 Digital Sdn Bhd is seeking a client-facing professional to be the main point of contact after deals close, translating what was sold into what gets delivered. The role requires strong follow-through, commercial awareness, and the ability to hold internal teams accountable while nurturing growth opportunities within the account.

You’ll thrive if you can manage expectations, flag risks early, and differentiate between a satisfied client and a growing one.