Client Success

TRINITY42 DIGITAL SDN BHD.; Selangor; On-site; MYR 50,000 - 80,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Sports (e.g. Gym)

Vision

Health Check, books, supplement, medic

Job summary

Trinity42 Digital Sdn Bhd is seeking a client-facing professional to be the main point of contact after deals close, translating what was sold into what gets delivered. The role requires strong follow-through, commercial awareness, and the ability to hold internal teams accountable while nurturing growth opportunities within the account.

You’ll thrive if you can manage expectations, flag risks early, and differentiate between a satisfied client and a growing one.

Qualifications

• Client-facing role with strong follow-through and commercial awareness.
• Ability to translate what was sold into what gets delivered, and manage client expectations.

Responsibilities

• Be the client’s main point of contact after the deal closes and coordinate delivery with internal teams.
• Flag risks early and identify growth opportunities within the account.
• Ensure successful project delivery by translating sales promises into actions.
• Maintain accountability within the internal team to meet client requirements.

Job description

You’re the client’s main point of contact after the deal closes. That means translating what was sold into what gets delivered, managing expectations, flagging risks early, and identifying growth opportunities within the account. You’re organized, commercially aware, and you care about outcomes — not just activity.

You’ll thrive here if you: have strong follow-through, can hold an internal team accountable without escalating everything, and know the difference between a satisfied client and a growing one.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Advertising, Marketing & Communications 51-100 employees

Dive into digital marketing with Trinity42, Malaysia's first Alibaba Channel Partner and a Google Premier Partner. We've helped over 4,000 clients digitalize and grow globally.

Our diverse team across Malaysia, Vietnam, Thailand, and Cambodia delivers cutting-edge full-funnel digital marketing and global trade solutions, always data-driven.

We champion innovation, growth, and continuous learning. Become a certified Google AdWords, Facebook Adverts, and Alibaba expert! We invest in your professional development.

If you seek a dynamic team that empowers SMEs for digital success and fosters your growth, join Trinity42. Discover your potential!

Dive into digital marketing with Trinity42, Malaysia's first Alibaba Channel Partner and a Google Premier Partner. We've helped over 4,000 clients digitalize and grow globally.

Our diverse team across Malaysia, Vietnam, Thailand, and Cambodia delivers cutting-edge full-funnel digital marketing and global trade solutions, always data-driven.

We champion innovation, growth, and continuous learning. Become a certified Google AdWords, Facebook Adverts, and Alibaba expert! We invest in your professional development.

If you seek a dynamic team that empowers SMEs for digital success and fosters your growth, join Trinity42. Discover your potential!

Perks and benefits

• Medical
• Miscellaneous allowance
• Dental
• Sports (e.g. Gym)
• Vision
• Health Check, books, supplement, medical insurance