Client Success & Growth Executive

EdgeProp Sdn Bhd; Petaling Jaya; On-site; MYR 36,000 - 72,000; Full time

Job summary

EdgeProp Malaysia is seeking a highly motivated, sales-driven individual to join our team in Petaling Jaya. You will manage a portfolio of clients, build long-term relationships, and act as the primary contact to ensure a smooth customer journey.

You will handle inquiries, coordinate with internal teams, and proactively engage clients to improve retention and renewals, while educating them on relevant features and opportunities to maximise value.

Qualifications

• Experience in building and maintaining client relationships.
• Strong communication and negotiation abilities.
• Customer-centric mindset with focus on retention.

Responsibilities

• Build & Maintain Client Relationships across a portfolio of clients.
• Deliver excellent client servicing by handling inquiries and coordinating with internal teams.
• Drive client retention and renewals through proactive engagement.
• Help clients derive value by educating on features and solutions.

Skills

Client relationship management

Sales orientation

Communication skills

Customer service

Job description

EdgeProp Malaysia is seeking a highly motivated, sales-driven individual to join our team in Petaling Jaya. You will manage a portfolio of clients, build long-term relationships, and act as the primary contact to ensure a smooth customer journey.

You will handle inquiries, coordinate with internal teams, and proactively engage clients to improve retention and renewals, while educating them on relevant features and opportunities to maximise value.