Client Services Admin Executive

SMARTG SDN BHD; Butterworth; On-site; MYR 29,000 - 42,000; Full time

Benefits offered by this job

EPF & SOCSO

Annual leave

Training and development

Team building and rewards

Job summary

SMARTG SDN BHD in Penang is seeking a diligent administrative assistant to support daily office tasks, document handling, and client data entry. You will process client submissions, assist with renewals, respond to inquiries via phone, WhatsApp, and email, and help maintain accurate records.

Fresh graduates are welcome; English proficiency required, Mandarin an asset. This role offers standard hours, on-site work in Butterworth, and benefits such as EPF, SOCSO, annual leave, and training

Qualifications

• Fresh graduates welcome.
• English proficiency required; Mandarin is an asset.
• Proficient in Microsoft Office and able to handle confidential client information responsibly.

Responsibilities

• Handle daily administrative work including documentation, filing, data entry and record keeping.
• Prepare and process client submissions, policy documents and renewals, and follow up until completion.
• Attend to client enquiries via phone, WhatsApp and email in a professional and timely manner.
• Maintain and update client records and internal databases to ensure accuracy at all times.
• Support the advisory team with appointment scheduling, follow-ups and general coordination.
• Assist in preparing simple reports and monthly summaries.

Skills

Attention to detail

Communication skills

Education

SPM / STPM / Diploma / Degree in any field

Tools

Microsoft Office

Job description

SMARTG SDN BHD in Penang is seeking a diligent administrative assistant to support daily office tasks, document handling, and client data entry. You will process client submissions, assist with renewals, respond to inquiries via phone, WhatsApp, and email, and help maintain accurate records.

Fresh graduates are welcome; English proficiency required, Mandarin an asset. This role offers standard hours, on-site work in Butterworth, and benefits such as EPF, SOCSO, annual leave, and training