Client Relationship Executive

Remobie Technologies; Shah Alam; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Training and development

Health and insurance benefits

Travel allowance

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Annual Bonus

Medical Insurance

Training Provided

Allowance Provided

5 Working Days

Job summary

Jora Malaysia is seeking a proactive professional to manage day-to-day partner relationships and support trade-in programs, campaigns, and strategic initiatives across retail channels.

You will serve as the main operational liaison between partners and internal teams, ensuring timely execution and continuous improvement in collaboration with cross-functional stakeholders.

Qualifications

• Diploma qualification; Degree in Business, Marketing, or related field is an advantage.
• At least 2–3 years of experience in Key Account Management, Business Development, Account Executive, or similar roles.
• Strong communication and relationship management skills.
• Highly organized with strong coordination and multitasking abilities.
• Able to work cross-functionally in a fast-paced environment.
• Proficient in Microsoft Excel, PowerPoint, and presentation preparation.
• Self-motivated, proactive, and detail-oriented.

Responsibilities

• Partner Relationship Management: Act as the primary working-level contact for assigned partners.
• Build and maintain strong relationships with partner PICs and operational teams.
• Support regular business reviews and operational discussions with partners.

Skills

Communication

Relationship management

Organizational skills

Cross-functional collaboration

Excel

PowerPoint

Presentation skills

Detail-oriented

Education

Diploma in Business/Marketing

Degree in Business/Marketing (advantage)

Tools

Microsoft Excel

PowerPoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You will be responsible for managing the day-to-day relationships with assigned partners and supporting the successful execution of trade-in programs, campaigns, and strategic initiatives. You will serve as the main operational liaison between partners and internal teams, ensuring smooth communication, timely execution, and continuous improvement across retail channels.

What we are looking for

• Diploma qualification; Degree in Business, Marketing, or related field is an advantage.
• At least 2 – 3 years of experience in Key Account Management, Business Development, Account Executive, or similar roles.
• Strong communication and relationship management skills.
• Highly organized with strong coordination and multitasking abilities.
• Able to work cross-functionally in a fast-paced environment.
• Proficient in Microsoft Excel, PowerPoint, and presentation preparation.
• Self-motivated, proactive, and detail-oriented.

Benefits

• Competitive salary and performance-based incentives.
• Opportunity to lead and grow within a fast-expanding tech company.
• Comprehensive training and development programs.
• Health and insurance benefits.
• Travel allowance.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days

Key Responsibilities

1. Partner Relationship Management:
   • Act as the primary working-level contact for assigned partners.
   • Build and maintain strong relationships with partner PICs and operational teams.
   • Support regular business reviews and operational discussions with partners.
2. Program & Campaign Execution:
   • Coordinate the rollout of trade-in programs, campaigns, promotions, and product launches.
   • Ensure all program deliverables are executed according to agreed timelines.
   • Support partners on ongoing initiatives and activation planning.
3. Cross-Functional Coordination:
   • Work closely with Area Management Lead and internal stakeholders to ensure execution alignment.
   • Coordinate with Product and Operations teams to facilitate program implementation.
   • Ensure information is communicated accurately and promptly across teams.
4. Performance Monitoring & Reporting:
   • Track campaign performance and key operational metrics.
   • Prepare regular reports and updates for internal stakeholders and partners.
   • Monitor deliverables and proactively follow up on outstanding action items.
5. Operation Issue Management:
   • Manage and resolve day-to-day operational issues raised by partners.
   • Escalate critical issues where necessary and coordinate resolution across departments.
   • Identify recurring issues and recommend process improvements.
6. Market & Execution Insights:
   • Consolidate feedback from Channel Operations and retail partners.
   • Share field insights, customer feedback, and market observations with partners.
   • Support continuous improvement of programs based on operational learnings.