Client Partner - New Business, Malaysia - GBS

TikTok; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

TikTok's Global Business Solutions team in Singapore is seeking a commercially driven Client Partner to own and grow a portfolio of brands expanding into global markets. The role blends hunting and farming, requiring talent for onboarding new clients and deepening senior-level relationships across marketing, strategy, and product functions.

Travel up to 50% is expected as you coordinate with cross-functional teams to deliver measurable outcomes and drive revenue growth for existing partners and

Qualifications

• 5+ years in sales, business development, or client partnerships within digital advertising, e-commerce, or platform businesses.
• Consultative, data-driven with strong presentation and negotiation skills.

Responsibilities

• Identify, prospect, and onboard new business across high-potential categories.
• Own the full sales cycle from outreach and pitch to onboarding, activation, and delivery.
• Build and maintain relationships across all levels of client organizations, from working-level and mid-management contacts to business heads.
• Develop and execute account growth plans to drive revenue and market expansion for existing partners.
• Act as the primary point of contact for your portfolio, managing day-to-day client communications, escalations, and strategic reviews.
• Collaborate with internal teams and agency partners to deliver integrated solutions that meet client objectives.
• Track portfolio performance against targets and present insights and recommendations in business reviews.

Skills

Sales

Business development

Client partnerships

Negotiation

Presentation

Data-driven

Tools

AI tools

Job description

TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results. Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.

You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners. This role sits within TikTok's Global Business Solutions team in Singapore. We work with D2C, Retail, Apps, and Gaming brands to help them scale across TikTok markets globally, connecting brands with the right partners, tools, and go-to-market support to grow cross-border business.

We are looking for a commercially driven Client Partner to own and grow a portfolio of brands expanding into global markets. This is a dual hunting and farming role. You will be responsible for identifying and onboarding new business while deepening relationships and driving revenue growth within your existing portfolio.

You will work closely with internal teams across operations, strategy, marketing, and product to deliver measurable outcomes for your clients. Given the fast-paced nature of this role, we are looking for someone who is open-minded, agile, and comfortable navigating ambiguity. This role requires international travel of up to 50% of the time.

Responsibilities

• Identify, prospect, and onboard new business across high-potential categories.
• Own the full sales cycle from outreach and pitch to onboarding, activation, and delivery.
• Build and maintain relationships across all levels of client organizations, from working-level and mid-management contacts to business heads.
• Develop and execute account growth plans to drive revenue, and market expansion for existing partners.
• Act as the primary point of contact for your portfolio, managing day-to-day client communications, escalations, and strategic reviews.
• Collaborate with internal teams and agency partners to deliver integrated solutions that meet client objectives.
• Track portfolio performance against targets and present insights and recommendations in business reviews.

Minimum Qualification(s)

• 5+ years in sales, business development, or client partnerships within digital advertising, e-commerce, or platform businesses, with a proven track record of hunting and growing accounts against revenue targets.
• Consultative, data-driven with strong presentation and negotiation skills, able to turn performance insights into clear client recommendations.

Preferred Qualification(s)

• Understanding of Gaming, Apps, and/or D2C ecosystems is a significant advantage.
• Organized, agile, and detail-oriented, able to manage a large portfolio independently in a fast-moving environment.
• Comfortable leveraging AI tools for research, communication, and productivity.