Client Partner - New Business - GBS

TikTok; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

TikTok is seeking a commercially driven Client Partner to own and grow a portfolio of brands expanding into global markets. You will hunt for new business while deepening relationships within your portfolio, partnering with operations, strategy, marketing, and product teams to deliver measurable revenue growth.

The role involves international travel up to 50% and requires agility to navigate ambiguity. You will work with D2C, Retail, Apps, and Gaming brands to scale across TikTok markets

Qualifications

• 5+ years in sales, business development, or client partnerships within digital advertising, e-commerce, or platform businesses.

Responsibilities

• Identify, prospect, and onboard new business across high-potential categories.
• Own the full sales cycle from outreach to onboarding and delivery.
• Build and maintain relationships across client organisations from working level to business heads.
• Develop and execute account growth plans to drive revenue and market expansion.
• Act as the primary contact for your portfolio, managing day-to-day client communications and escalations.
• Collaborate with internal teams and agency partners to deliver integrated solutions.
• Track portfolio performance and present insights in business reviews.

Skills

Sales experience

Digital advertising

Account growth

Job description

Responsibilities

TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results.

Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.

You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.

This role sits within TikTok's Global Business Solutions team in Singapore. We work with D2C, Retail, Apps, and Gaming brands to help them scale across TikTok markets globally, connecting brands with the right partners, tools, and go-to-market support to grow cross-border business.

We are looking for a commercially driven Client Partner to own and grow a portfolio of brands expanding into global markets. This is a dual hunting and farming role. You will be responsible for identifying and onboarding new business while deepening relationships and driving revenue growth within your existing portfolio. You will work closely with internal teams across operations, strategy, marketing, and product to deliver measurable outcomes for your clients. Given the fast-paced nature of this role, we are looking for someone who is open-minded, agile, and comfortable navigating ambiguity. This role requires international travel of up to 50% of the time.

• Identify, prospect, and onboard new business across high-potential categories.
• Own the full sales cycle from outreach and pitch to onboarding, activation, and delivery.
• Build and maintain relationships across all levels of client organizations, from working-level and mid-management contacts to business heads.
• Develop and execute account growth plans to drive revenue, and market expansion for existing partners.
• Act as the primary point of contact for your portfolio, managing day-to-day client communications, escalations, and strategic reviews.
• Collaborate with internal teams and agency partners to deliver integrated solutions that meet client objectives.
• Track portfolio performance against targets and present insights and recommendations in business reviews.

Qualifications

Minimum Qualification(s)

• 5+ years in sales, business development, or client partnerships within digital advertising, e-commerce, or platform businesses, with a proven track record of hunting and growing accounts against revenue targets.

Preferred Qualification(s)

• Understanding of Gaming, Apps, and/or D2C ecosystems is a significant advantage.
• Organized, agile, and detail-oriented, able to manage a large portfolio independently in a fast-moving environment.
• Comfortable leveraging AI tools for research, communication, and productivity.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.