Client Operations Officer, Issuer Services M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 70,000 - 110,000; Full time

Job summary

CACEIS Malaysia in IOI City, Putrajaya, seeks an operations professional to manage issuer services day-to-day, delivering high-quality, efficient services with a client-first mindset while collaborating with Risk, Compliance and Change programs.

You will set up issuances, monitor settlements, liaise with calculation agents, clearing houses and issuers, and support internal and external audits to ensure regulatory compliance and smooth processing across the primary market.

Responsibilities

• Setting up issuances with the issuer, their legal advisors and the clearing houses
• Creating securities in the corporate trust reference system
• Monitoring delivery and settlement instructions for securities placed on the primary market
• Submitting listing applications to the Luxembourg Stock Exchange
• Processing rate notifications received from Calculation Agents
• Checking the completeness of notifications received and the consistency of the information with the contractual terms of the issuances
• Liaising with Calculation Agents in case of any doubt or missing notification
• Notifying rates and amounts to be paid to the clearing houses based on the contractual terms
• Processing cash flows related to interest payments and redemptions
• Verifying the amounts to be paid to each clearing house according to the positions held
• Requesting the necessary funds from issuers within the required deadlines
• Executing payments to the clearing houses
• Perform processing of clean cash payments (Pre and Post-Execution) daily : input, verify, validate and reconcile either electronically or manually across sub-custodians

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

You will be responsible for the day-to-day operations of Issuer services activities. The role is to deliver specific services to external and internal stakeholders with high level of quality, efficiency and fostering a client first mind-set. You will be responsible to define an appropriate control and governance to support the operations and to meet the regulatory requirements, closely working with Risk, Compliance and Change programs to support group’s initiative as well as assist with Internal and External Audit and Regulatory requirements.

Region: Luxembourg region

Working hours: 9:00am - 6:00pm.

What will you do?

• Setting up issuances with the issuer, their legal advisors and the clearing houses;
• Creating securities in the corporate trust reference system;
• Monitoring delivery and settlement instructions for securities placed on the primary market;
• Submitting listing applications to the Luxembourg Stock Exchange.
• Processing rate notifications received from Calculation Agents:
• Checking the completeness of notifications received and the consistency of the information with the contractual terms of the issuances
• Liaising with Calculation Agents in case of any doubt or missing notification;
• Notifying rates and amounts to be paid to the clearing houses based on the contractual terms;
• Processing cash flows related to interest payments and redemptions:
• Verifying the amounts to be paid to each clearing house according to the positions held;
• Requesting the necessary funds from issuers within the required deadlines;
• Executing payments to the clearing houses.
• Perform processing of clean cash payments (Pre and Post-Execution) daily : input, verify, validate and reconcile either electronically or manually across sub-custodians.