Client Operations Officer, Depositary Operations Services – PERES Operations M/F

CACEIS Malaysia; Putrajaya; Sur place; MYR 30 000 - 50 000; Plein temps

Résumé du poste

CACEIS Malaysia in IOI City, Putrajaya, is hiring a Client Operations Officer in Private Equity and Real Estate Solutions. You will execute day-to-day processes supporting transaction management, cash and security tracking, document management, and ownership verification across Private Capital Services; you will collate investment papers and present metrics.

You will perform quality checks, respond to queries, build relationships with teams, and provide back-up support to sustain productivity

Responsabilités

• Accurate and timely execution of agreed day to day processes supporting the transaction management, cash & security tracking, document management and ownership verification functions across a range of Private Capital Services structures, collation of investment/divestment papers, and presentation metrics and control data.
• Ensure tolerance checks are complete, and any outstanding items are investigated and cleared.
• Perform quality checks or second level validation on output from the team.
• Perform additional ad-hoc task allocated by Supervisor/Manager Queries.
• Respond to all queries and incoming emails in a timely and effective manner.
• Develop and maintain good working relationships with other teams within CACEIS Investor Services.
• Support the success of the larger team and ensure ongoing productivity by providing back-up relief for staff who are absent or on leave.
• Policy and Procedure Review: Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset.
• Ensure all documents are carefully reviewed capturing all instructions & information accurately.
• Ensure all deadlines are met with defined benchmark.

Description du poste

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9.00AM – 6.00PM (Malaysia time)
Region: Luxembourg

What will you do?

As the Client Operations Officer in Private Equity and Real Estate Solutions, you will be responsible to;

Production

• Accurate and timely execution of agreed day to day processes supporting the transaction management, cash & security tracking, document management and ownership verification functions across a range of Private Capital Services structures, collation of investment/divestment papers, and presentation metrics and control data.
• Ensure tolerance checks are complete, and any outstanding items are investigated and cleared.
• Perform quality checks or second level validation on output from the team.
• Perform additional ad-hoc task allocated by Supervisor/Manager Queries.
• Respond to all queries and incoming emails in a timely and effective manner.
• Develop and maintain good working relationships with other teams within CACEIS Investor Services.
• Support the success of the larger team and ensure ongoing productivity by providing back-up relief for staff who are absent or on leave.

Policy and Procedure Review

• Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset.
• Ensure all documents are carefully reviewed capturing all instructions & information accurately.
• Ensure all deadlines are met with defined benchmark.

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