Client-Facing Operations Lead

Shopper360 Limited; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Shopper360 Limited is seeking an Operations Coordinator to oversee client operations, compliance and OOS issues in Malaysia. The role involves conducting monthly review meetings with clients on operation, compliance and OOS issues, and building rapport with clients and retail store personnel to ensure service quality.

Additional duties include submission and completion of all reports timely and accurately, coordinating with internal and external customers on all operation issues, and supporting

Responsibilities

• Conduct monthly review meeting with clients on operation, compliance and OOS issues.
• Build rapport with clients and retail store personnel.
• To ensure the operation excellence of the field personnel and carried out effectively and efficiently.
• Submission and completion of all reports timely and accurately.
• Co-ordinate with both internal and external customers on all operation issues.
• Support team leader in training and coaching new merchandi...

Job description

Shopper360 Limited is seeking an Operations Coordinator to oversee client operations, compliance and OOS issues in Malaysia. The role involves conducting monthly review meetings with clients on operation, compliance and OOS issues, and building rapport with clients and retail store personnel to ensure service quality.

Additional duties include submission and completion of all reports timely and accurately, coordinating with internal and external customers on all operation issues, and supporting