Client Engagement & Scheduling Specialist

WIL Health Coordination Malaysia Sdn Bhd

Kuala Lumpur

On-site

MYR 36,000 - 60,000

Full time

4 days ago

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Job summary

WIL Health Coordination Malaysia Sdn Bhd in Kuala Lumpur is seeking a Sales Admin to support client-focused operations, combining communication, scheduling and administrative duties with a consultative sales approach. You will work with practitioners to enhance client satisfaction and facilitate treatment plans.

As a key member of the team, you will schedule appointments, conduct initial assessments, onboard new clients, maintain records, verify funding, and coordinate bulk services to ensure

Qualifications

Experience coordinating with clients and healthcare practitioners.
Ability to gather information to understand client needs and goals.
Experience onboarding new clients and maintaining records.
Strong data entry and records management to ensure data integrity.

Responsibilities

Liaise with clients and practitioners to schedule and manage appointments.
Conduct initial assessments to understand client needs and goals.
Onboard new clients with clear guidance and support.
Maintain accurate booking and client records in the system.
Collaborate with stakeholders to align service delivery.
Coordinate bulk services and scheduling for efficiency.
Communicate scheduling changes or delays proactively.
Verify funding availability for clients' services with case managers.

Skills

Communication

Scheduling

Administrative support

Client engagement

Job description

As a key member of the team, you will schedule appointments, conduct initial assessments, onboard new clients, maintain records, verify funding, and coordinate bulk services to ensure

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