Client Advisor - Expression of Interest

Richemont Luxury; Kuala Lumpur; On-site; MYR 30,000 - 54,000; Full time

Job summary

Richemont Luxury is seeking a Client Advisor in Kuala Lumpur to deliver an exceptional luxury journey for every client, building lasting relationships and contributing to boutique performance. You will embody our heritage, savoir‑faire, and values while creating memorable client moments.

The role focuses on bespoke storytelling, high‑touch clienteling, and personalized service, fostering loyalty and collaborating with the team to drive success in a world‑class environment.

Responsibilities

• Deliver a world‑class luxury journey to every client and build enduring client relationships.
• Foster long‑term loyalty through client outreach and personalized service.
• Support daily boutique operations, visual merchandising standards, and teamwork to achieve boutique performance.

Job description

Do you have a passion for luxury retail, craftsmanship, and the art of hospitality?

Are you client-centric, communicative, and able to create exceptional experiences to build lasting client relationships?

Do you demonstrate strong interpersonal skills, a proactive mindset, and a genuine desire to learn and grow within a collaborative team?

What are we expecting from you?

The Client Advisor is responsible for delivering an exceptional luxury journey to every client, with the main objectives of providing world‑class service, building enduring client relationships, and contributing to overall boutique performance. As a Client Advisor, one must be a true Ambassador of the Maison, sharing our heritage, savoir‑faire, and values while creating memorable client moments.

The Client Advisor actively engages with clients through bespoke storytelling, high‑touch clienteling, and personalized service. A Client Advisor fosters long‑term loyalty through regular client outreach, supports daily boutique operations and visual merchandising standards, and collaborates closely with the team to achieve collective success.

HOW DO WE KEEP YOU SMILING?

A great opportunity to be part of an iconic Maison, work alongside passionate retail talents, and engage with a prestigious clientele in a world‑class luxury environment.

Opportunities to learn and develop within the Richemont Group and to take your career to the next level.

At Richemont, We Craft the Future