Claims Management Intern

Maxis; Kuala Lumpur; On-site; MYR 13,000 - 20,000; Full time

Job summary

Maxis in Kuala Lumpur invites students to join as a Claims Management Intern, gaining hands-on experience in claims processing, data validation, and regulatory submissions within a structured corporate environment. You'll work with Finance, HR, and regulators like the MCMC, supporting data extraction, reporting, and documentation.

This role offers real-world exposure and cross-functional collaboration to improve processes.

Qualifications

• Pursuing a Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related discipline.
• Strong numerical and data interpretation skills.
• Proficiency in Excel and PowerPoint preferred.

Responsibilities

• Support claims processing and data validation tasks.
• Assist with regulatory submissions and reporting to MCMC.
• Coordinate with Finance and HR to resolve discrepancies.
• Document and maintain accurate records for audits.

Skills

Excel

PowerPoint

Analytical thinking

Data interpretation

Attention to detail

Cross-functional coordination

Education

Bachelor's degree in Finance, Accounting, Business Administration, Economics

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Join Maxis as a Claims Management Intern

where you will gain hands‑on experience supporting claims processing, data validation, and regulatory submissions. This role offers exposure to real‑world claims management operations, documentation processes, and cross‑functional coordination, while working closely with Finance, HR, and regulatory bodies in a structured corporate environment.

Key Responsibilities

• Claims Data & Analysis Support
• Assist in data extraction, validation, and analysis to support claim preparation activities.
• Ensure accuracy and completeness of claims data through regular checks and reconciliation.
• Support the preparation of reports and summaries for submission and internal tracking.
• Documentation & Verification
• Assist in compiling and organising required documentation for claims submission.
• Verify supporting documents to ensure compliance with internal and regulatory requirements.
• Maintain proper documentation records for audit and reference purposes.
• Cross-Functional Coordination
• Support coordination with Finance and HR teams on claim‑related processes.
• Assist in resolving discrepancies by liaising with relevant stakeholders.
• Help ensure timely processing and submission of claims.
• Regulatory Submission & Reporting
• Assist in monthly submission and verification activities with
• Malaysian Communications and Multimedia Commission.
• Support tracking of submission timelines and ensure compliance with regulatory requirements.
• Perform data validation checks to ensure consistency and accuracy across submissions.

Value-Added Project

The Intern Will Have The Opportunity To Participate In a Value‑added Project Focused On Improving Claims Management Processes. This May Include

• Analysing claim data trends and identifying process improvement opportunities
• Supporting enhancements to reporting and data tracking systems
• Assisting in improving documentation accuracy and submission efficiency

This project provides practical exposure to operational processes, regulatory compliance, and data management within a corporate environment.

Preferred Skills / Qualifications

• Currently pursuing a Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related discipline.

Technical Skills

• Proficiency in Microsoft Excel and PowerPoint, with the ability to handle structured data
• Strong numerical, analytical, and data interpretation skills
• Attention to detail in data validation and documentation processes
• Interest in operations, compliance, or regulatory processes is a plus

Soft Skills

• High attention to detail and ability to handle confidential information responsibly
• Strong organisational skills and ability to manage multiple tasks
• Good written and verbal communication skills
• Willingness to learn and collaborate with cross‑functional teams

Why Join Us?

• Gain hands‑on experience in claims management, data validation, and regulatory submissions
• Develop practical skills in documentation, reporting, and cross‑functional coordination
• Work closely with experienced professionals across Finance, HR, and compliance functions
• Build a strong foundation for a career in operations, finance, or regulatory compliance

Internship Duration

Open to candidates available from September up to 6 months

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.