Claims Associate, Corporate Solutions

AIA Hong Kong and Macau; Kuala Lumpur; On-site; MYR 42,000 - 54,000; Full time

Job summary

AIA Hong Kong and Macau is seeking an Associate in Claims for the Hong Kong Market, based in Cyberjaya, Malaysia. The role focuses on processing and assessing a variety of claims with strict SLA adherence and quality standards.

Ideal candidates are fresh graduates with science backgrounds, proficient in English and Chinese, and familiar with Microsoft Office. Insurance claims experience is an advantage; training will be provided and growth opportunities are emphasized.

Qualifications

• Fresh graduates encouraged to apply.
• Background in Biology, Chemistry, Nursing, Pharmacy, Biotechnology, Medical Science, Health Science or Food Science.

Responsibilities

• Process/assess authorized claims transactions, ensuring accuracy and efficiency in claims handling within SLA.
• Review and approve cases within claims authority; document assessments clearly.
• Assist training and guide new joiners on processing rules and products knowledge.

Skills

English proficiency

Chinese proficiency

Education

Biology, Chemistry, Nursing, Pharmacy, Biotechnology, Medical Science, Health Science or Food Science

Tools

Microsoft Office

Job description

AIA Hong Kong and Macau is seeking an Associate in Claims for the Hong Kong Market, based in Cyberjaya, Malaysia. The role focuses on processing and assessing a variety of claims with strict SLA adherence and quality standards.

Ideal candidates are fresh graduates with science backgrounds, proficient in English and Chinese, and familiar with Microsoft Office. Insurance claims experience is an advantage; training will be provided and growth opportunities are emphasized.