Claim Analyst II

Kimberly-Clark Corporation; Petaling Jaya; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Kimberly-Clark Corporation in Kuala Lumpur is seeking a Claim Analyst II to govern pricing operations and maintain pricing master data across ANZ markets. The role focuses on accuracy, system integrity, and effective execution of pricing strategies, collaborating with multiple teams across the business.

The position requires strong analytical and communication skills, experience with ERP or pricing systems, and the ability to drive governance and process improvements within a global consumer

Qualifications

• 5+ years of experience in Pricing Operations, Commercial Operations, Sales Operations, Pricing Governance, or Master Data Management.

Responsabilités

• Act as SME and escalation point for pricing-related matters; manage pricing agreements, customer hierarchies, memberships, and pricing master data.
• Administer Sparta and Vistex pricing platforms; manage user access, controls, testing, and issue resolution.
• Investigate pricing disputes, claims, and rebate issues; perform root cause analysis and recommend corrective actions.
• Partner with Commercial, RGM, Finance, Customer Service, Claims, and Master Data teams; guide pricing governance and knowledge sharing.

Connaissances

Pricing Operations

Pricing Governance

Master Data Management

ERP Systems

Analytical Skills

Stakeholder Management

Communication

Outils

Sparta

Vistex

SAP

Salesforce

Description du poste

Claim Analyst II Job Description

Role Summary Responsible for pricing governance, pricing system administration, and master data management across Australia and New Zealand (ANZ). The role serves as a subject matter expert (SME) for Sparta and Vistex, ensuring pricing accuracy, system integrity, and effective execution of commercial pricing strategies. The position partners closely with Commercial, Revenue Growth Management (RGM), Customer Service, Finance, Claims, Master Data, and DTS teams to support pricing initiatives, resolve complex issues, and drive continuous improvement.

Key Responsibilities

Pricing Operations & Governance Act as the SME and escalation point for pricing-related matters. Manage pricing agreements, customer hierarchies, memberships, and pricing master data. Ensure compliance with pricing policies, controls, and approval requirements. Support annual price increase and pricing realization initiatives.

Systems & Process Management Administer Sparta and Vistex pricing platforms. Manage user access, system controls, testing, and issue resolution. Partner with DTS on system enhancements and automation opportunities. Deliver user training and business support.

Pricing Analytics & Issue Resolution Investigate pricing disputes, claims, and rebate-related issues. Conduct root cause analysis and recommend corrective actions. Monitor pricing performance and identify process improvement opportunities.

Stakeholder Management Partner with Commercial, RGM, Finance, Customer Service, Claims, and Master Data teams. Provide guidance on pricing processes and governance requirements. Support knowledge sharing and capability development across the business.

Required Qualifications

• 5+ years of experience in Pricing Operations, Commercial Operations, Sales Operations, Pricing Governance, or Master Data Management.
• Strong understanding of pricing agreements, governance, and commercial processes.
• Experience working with ERP, pricing, or master data systems.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication and influencing abilities.

Preferred Qualifications

• Experience with Sparta, Vistex, SAP, Salesforce, or similar platforms.
• Knowledge of rebates, chargebacks, distributor pricing, and commercial agreements.
• Experience supporting annual pricing programs or pricing transformation initiatives.

Success Measures

• Pricing accuracy and governance compliance.
• Timely execution of pricing initiatives.
• Reduction in pricing disputes and revenue leakage.
• Improved process efficiency and stakeholder satisfaction.

Primary Location

Kuala Lumpur Office

Worker Type

Employee Worker Sub-Type Regular Time Type Full time

Thank you for your interest in Arbex.

Backed by the power of over 100 years of legacy brands, we are the world’s next leading producer of consumer goods. When it comes to product development, we go beyond everyday needs to anticipate what life will require in the future-while keeping innovation, sustainability, and consumers at the core of every decision. From fibre to shelf, and beyond, we act with intention at every step of the way. Because scale isn't measured by size, it's determined by positive impact. And that's how we deliver what the world needs next.