Cisco Asset Lifecycle & Licensing Specialist

ACCORD INNOVATIONS SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

ACCORD INNOVATIONS SDN. BHD. in Malaysia is seeking a detail-oriented Cisco Asset Management Specialist to join the operations team. You will manage Cisco hardware and software assets from procurement to retirement, ensuring accurate records and license compliance.

This role requires working with internal teams, vendors, and global stakeholders to optimize asset data, support audits, and drive process improvements. Onsite work, Monday to Friday, 8am-5pm.

Qualifications

• 3–5 years of IT Asset Management experience.
• Hands-on with Cisco products, licensing, contracts, and entitlements.
• Experience with Cisco Commerce Workspace (CCW) and Smart Licensing.
• Experience with ITSM/ITAM platforms such as ServiceNow or Remedy.
• Strong asset lifecycle management and reporting capabilities.

Responsibilities

• Manage end-to-end lifecycle of Cisco hardware and software assets.
• Maintain accurate asset inventory records with ITSM/ITAM platforms.
• Conduct regular asset audits and reconciliation.
• Coordinate with procurement, finance, IT, and vendors on purchases, renewals, replacements, disposals.
• Monitor licenses, maintenance contracts, warranties, entitlements.
• Track asset movements, ownership, status, lifecycle information.
• Prepare asset reports, dashboards, and management reports.
• Analyze data to identify discrepancies and process improvements.
• Ensure compliance with licensing requirements and audit standards.
• Maintain documentation for asset-related activities.

Skills

IT Asset Management

Cisco Operations

IT Operations

Vendor management

Tools

ServiceNow

Remedy

CCW

Smart Licensing

Job description

ACCORD INNOVATIONS SDN. BHD. in Malaysia is seeking a detail-oriented Cisco Asset Management Specialist to join the operations team. You will manage Cisco hardware and software assets from procurement to retirement, ensuring accurate records and license compliance.

This role requires working with internal teams, vendors, and global stakeholders to optimize asset data, support audits, and drive process improvements. Onsite work, Monday to Friday, 8am-5pm.