IT Asset Management Specialist (Korean)

ACCORD INNOVATIONS SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

ACCORD INNOVATIONS SDN. BHD. in Malaysia is seeking a detail-oriented Cisco Asset Management Specialist to join the operations team. You will manage Cisco hardware and software assets from procurement to retirement, ensuring accurate records and license compliance.

This role requires working with internal teams, vendors, and global stakeholders to optimize asset data, support audits, and drive process improvements. Onsite work, Monday to Friday, 8am-5pm.

Qualifications

• 3–5 years of IT Asset Management experience.
• Hands-on with Cisco products, licensing, contracts, and entitlements.
• Experience with Cisco Commerce Workspace (CCW) and Smart Licensing.
• Experience with ITSM/ITAM platforms such as ServiceNow or Remedy.
• Strong asset lifecycle management and reporting capabilities.

Responsibilities

• Manage end-to-end lifecycle of Cisco hardware and software assets.
• Maintain accurate asset inventory records with ITSM/ITAM platforms.
• Conduct regular asset audits and reconciliation.
• Coordinate with procurement, finance, IT, and vendors on purchases, renewals, replacements, disposals.
• Monitor licenses, maintenance contracts, warranties, entitlements.
• Track asset movements, ownership, status, lifecycle information.
• Prepare asset reports, dashboards, and management reports.
• Analyze data to identify discrepancies and process improvements.
• Ensure compliance with licensing requirements and audit standards.
• Maintain documentation for asset-related activities.

Skills

IT Asset Management

Cisco Operations

IT Operations

Vendor management

Tools

ServiceNow

Remedy

CCW

Smart Licensing

Job description

Mon-Friday -8am-5pm (Work Arrangement)
Permanent Job & Onsite

About the Role

We are looking for a detail-oriented and proactive Cisco Asset Management Specialist to join our operations team. The role focuses on managing Cisco hardware and software assets throughout their complete lifecycle, from procurement and deployment through tracking, licensing, maintenance, and retirement.

The successful candidate will work closely with internal teams, vendors, and global stakeholders to maintain accurate asset records, ensure licensing and entitlement compliance, and support efficient asset management processes.

Key Responsibilities

Asset Management & Operations

Manage the end-to-end lifecycle of Cisco hardware and software assets, including procurement, deployment, tracking, renewal, and decommissioning.

Maintain accurate and up-to-date asset inventory records using IT Asset Management and IT Service Management platforms.

Conduct regular asset audits and reconciliation to ensure data accuracy and compliance.

Coordinate with procurement, finance, IT, and vendor teams on asset purchases, renewals, replacements, and disposals.

Monitor Cisco software licenses, maintenance contracts, warranties, and entitlements to prevent gaps or compliance issues.

Track asset movements, ownership, status, and lifecycle information.

Reporting & Process Improvement

Prepare regular asset reports, dashboards, and management reports.

Analyze asset data and identify discrepancies, gaps, and opportunities for process improvement.

Support continuous improvement initiatives aligned with IT Asset Management best practices.

Ensure compliance with internal policies, licensing requirements, entitlement processes, and audit standards.

Maintain proper documentation for asset-related activities and transactions.

Requirements

Experience & Technical Skills

3–5 years of experience in IT Asset Management, Cisco Operations, IT Operations, or a related field.

Hands‑on experience with Cisco products, licensing, contracts, and entitlements.

Experience with Cisco Commerce Workspace (CCW), Smart Licensing, or similar Cisco licensing/entitlement platforms.

Experience with ServiceNow, Remedy, or similar ITSM/ITAM platforms.

Strong knowledge of asset inventory, lifecycle management, reconciliation, and reporting.

Strong analytical and reporting skills with proficiency in Microsoft Excel or Google Sheets.

Good understanding of IT procurement, vendor management, maintenance contracts, and contract lifecycle management.

Soft Skills

Strong attention to detail and organizational skills.

Excellent communication and stakeholder management abilities.

Ability to manage multiple priorities in a fast‑paced environment.

Strong analytical and problem‑solving skills.

Proactive, self‑motivated, and comfortable working with cross‑functional and global teams.

Ability to work independently while collaborating effectively with internal and external stakeholders.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?

Information Technology Services 51-100 employees

An attentive, relationship-centric, technology, analytic, consulting firm with global service delivery capabilities.

We partner with government agencies and business of all size and verticals to architect, develop, implement, measure, optimize and maintain solutions that drive their success metrics.