Circle Lead, Regulatory Compliance Assurance

RHB Group; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

RHB Banking Group is seeking a Circle Lead, Regulatory Compliance Assurance to oversee the annual compliance review plan across Malaysia. You will work with BRCOs and business units to implement corrective actions, monitor performance, and report to Board and Management.

The role requires strong leadership, regulatory update awareness, and the ability to guide teams through complex compliance issues while coordinating trainings and driving best practices.

Qualifications

• Experience leading compliance reviews across multiple branches.
• Ability to translate regulator updates into action plans.
• Strong collaboration with business units to address issues.

Responsibilities

• Develops and maintains the annual compliance review plan for Malaysia.
• Collaborates with BRCOs and business areas to implement corrective actions.
• Monitors plan performance and reports to Board and Management.
• Provide guidance and coaching to team members.
• Coordinate trainings and raise issues to leadership.
• Enforce standards and document key information.

Skills

Regulatory compliance

Risk assessment

Team management

Stakeholder engagement

Regulatory updates

Job description

Circle Lead, Regulatory Compliance Assurance

• Develops, initiates and maintains the annual compliance review plan taking into consideration of the following:
  • All branches across Malaysia
  • All business/functional areas across the bank
  • Forward-looking, current or emerging risk relating to regulations across all sectors
  • Annual risk rating results derived from the Compliance Risk Assessment Model (CRAM)
  • New regulations that have been issued or updated by the regulators and fully implemented by the Bank within the past year
  • Gap assessments on updated and new regulatory requirements
  • Regional entities under the bank
  • Past incidences / non-compliances
• Always keep abreast with the latest regulatory updates, trends and best practices.
• Collaborates with business/functional areas to appropriately evaluate and investigate compliance issues/concerns identified during the review.
• Work closely with BRCOs and the business/functional areas to develop/implement corrective action plans for resolution of compliance issues/concerns.
• Monitors the performance of the annual compliance review plan and ensure appropriate steps are taken to accommodate any adhoc activities/requests from the regulators.
• Ensure reporting of violations or potential violations are documented and reported to Board and Management.
• Provides reports on a regular basis, and as directed or requested, to keep the Board and Management informed of compliance issues/concerns.
• Provide expertise and guidance to team members
• Support best practice sharing across teams
• Resolve any escalated customer related issues e.g. complains, approval

Resource planning

• Play an “Air traffic control” role, coordinate shift/leave schedule between team members
• Balance resource allocation across team based on demand and priorities
• Ensure attendance and adherence of team member (with regards to work schedule)
• Support the CoE/ Chapter / Circle to hire for required skillset

Team mgmt. and coaching

• Help empower the team to work independently & self-manage
• Support the team in removal of obstacles
• Work with Circle/Chapter Lead to ensure team is performing well and help to identify ways to improve skillset within the team
• Support career and skills development of team by defining a clear development plan & trainings
• Conduct reviews & evaluations on of team member's performance
• Provide on-the-ground coaching and guidance for all team members
• Coordinate/lead trainings for team members
• Raise common issues faced by either the team or customer to the Chapter/Circle Lead

Standard enforcement

• Ensure team members follow the standards and practices of their functional expertise
• Ensure key information is cascaded and necessary documentations are created (reports)
• Support implementation of any initiatives at the team level

• Develops, initiates and maintains the annual compliance review plan taking into consideration of the following:
  • All branches across Malaysia
  • All business/functional areas across the bank
  • Forward-looking, current or emerging risk relating to regulations across all sectors
  • Annual risk rating results derived from the Compliance Risk Assessment Model (CRAM)
  • New regulations that have been issued or updated by the regulators and fully implemented by the Bank within the past year
  • Gap assessments on updated and new regulatory requirements
  • Regional entities under the bank
  • Past incidences / non-compliances
• Always keep abreast with the latest regulatory updates, trends and best practices.
• Collaborates with business/functional areas to appropriately evaluate and investigate compliance issues/concerns identified during the review.
• Work closely with BRCOs and the business/functional areas to develop/implement corrective action plans for resolution of compliance issues/concerns.
• Monitors the performance of the annual compliance review plan and ensure appropriate steps are taken to accommodate any adhoc activities/requests from the regulators.
• Ensure reporting of violations or potential violations are documented and reported to Board and Management.
• Provides reports on a regular basis, and as directed or requested, to keep the Board and Management informed of compliance issues/concerns.

Subject matter expertise

• Provide expertise and guidance to team members
• Support best practice sharing across teams
• Resolve any escalated customer related issues e.g. complains, approval

Resource planning

• Play an “Air traffic control” role, coordinate shift/leave schedule between team members
• Balance resource allocation across team based on demand and priorities
• Ensure attendance and adherence of team member (with regards to work schedule)
• Support the CoE/ Chapter / Circle to hire for required skillset

Team mgmt. and coaching

• Help empower the team to work independently & self-manage
• Support the team in removal of obstacles
• Work with Circle/Chapter Lead to ensure team is performing well and help to identify ways to improve skillset within the team
• Support career and skills development of team by defining a clear development plan & trainings
• Conduct reviews & evaluations on of team member's performance
• Provide on-the-ground coaching and guidance for all team members
• Coordinate/lead trainings for team members
• Raise common issues faced by either the team or customer to the Chapter/Circle Lead

Standard enforcement

• Ensure team members follow the standards and practices of their functional expertise
• Ensure key information is cascaded and necessary documentations are created (reports)
• Support implementation of any initiatives at the team level

Peer Relationship

Position Titles / Parties

Nature of Interactions

GCGC other Section Head and team members

Exchanging information

• Develops, initiates and maintains the annual compliance review plan taking into consideration of the following:
  • All branches across Malaysia
  • All business/functional areas across the bank
  • Forward-looking, current or emerging risk relating to regulations across all sectors
  • Annual risk rating results derived from the Compliance Risk Assessment Model (CRAM)
  • New regulations that have been issued or updated by the regulators and fully implemented by the Bank within the past year
  • Gap assessments on updated and new regulatory requirements
  • Regional entities under the bank
  • Past incidences / non-compliances
• Always keep abreast with the latest regulatory updates, trends and best practices.
• Collaborates with business/functional areas to appropriately evaluate and investigate compliance issues/concerns identified during the review.
• Work closely with BRCOs and the business/functional areas to develop/implement corrective action plans for resolution of compliance issues/concerns.
• Monitors the performance of the annual compliance review plan and ensure appropriate steps are taken to accommodate any adhoc activities/requests from the regulators.
• Ensure reporting of violations or potential violations are documented and reported to Board and Management.
• Provides reports on a regular basis, and as directed or requested, to keep the Board and Management informed of compliance issues/concerns.

Subject matter expertise

• Provide expertise and guidance to team members
• Support best practice sharing across teams
• Resolve any escalated customer related issues e.g. complains, approval

Resource planning

• Play an “Air traffic control” role, coordinate shift/leave schedule between team members
• Balance resource allocation across team based on demand and priorities
• Ensure attendance and adherence of team member (with regards to work schedule)
• Support the CoE/ Chapter / Circle to hire for required skillset

Team mgmt. and coaching

• Help empower the team to work independently & self-manage
• Support the team in removal of obstacles
• Work with Circle/Chapter Lead to ensure team is performing well and help to identify ways to improve skillset within the team
• Support career and skills development of team by defining a clear development plan & trainings
• Conduct reviews & evaluations on of team member's performance
• Provide on-the-ground coaching and guidance for all team members
• Coordinate/lead trainings for team members
• Raise common issues faced by either the team or customer to the Chapter/Circle Lead

Standard enforcement

• Ensure team members follow the standards and practices of their functional expertise
• Ensure key information is cascaded and necessary documentations are created (reports)
• Support implementation of any initiatives at the team level

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Banking & Credit More than 10,000 employees

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

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