Chief Operations & Strategy Leader

OrgScale Recruitment; Malaysia; On-site; MYR 200,000 - 320,000; Full time

Job summary

OrgScale Recruitment in Malaysia seeks a senior operations leader to set direction across multiple functions and own outcomes. You will align teams to strategic priorities, drive performance, and scale processes in a fast-growth environment.

You will coach leaders, make high-stakes trade-offs, and use data to shape strategy while representing the company in high-level client conversations. This role is based in Malaysia and requires strong cross-functional leadership.

Qualifications

• 8+ years in operations, general management, or senior leadership roles
• Proven experience leading and scaling multi-function teams
• Has directly owned business outcomes, not just strategy or advisory work
• Experience scaling teams, systems, or processes in a fast-moving, high-growth environment
• Strong communicator who can move seamlessly between executives, managers, and individual contributors

Responsibilities

• Set the direction and priorities across teams, ensuring the organization moves toward what matters most
• Own outcomes across functions
• Identify strategic gaps before they become operational problems
• Step into teams or initiatives that are underperforming or lack direction, and reset them for success
• Make high-stakes trade-off decisions independently, without needing to escape
• Build and coach leaders who can run their own teams without needing you
• Use data and market signals to shape strategy
• Hold leaders accountable to outcomes, not activity
• Represent the company in high-level client and stakeholder conversations
• Continuously challenge the organization's assumptions and standards to stay ahead of the market

Job description

OrgScale Recruitment in Malaysia seeks a senior operations leader to set direction across multiple functions and own outcomes. You will align teams to strategic priorities, drive performance, and scale processes in a fast-growth environment.

You will coach leaders, make high-stakes trade-offs, and use data to shape strategy while representing the company in high-level client conversations. This role is based in Malaysia and requires strong cross-functional leadership.