Chief Human Resources Officer (CHRO)

Collars Consultancy Pte. Ltd.; Kuala Lumpur; On-site; MYR 500,000 - 800,000; Full time

Job summary

Collars Consultancy Pte. Ltd. is partnering with a prominent fintech leader to recruit a visionary Chief Human Resources Officer who will architect and lead a global human capital strategy across 1,000+ employees and multiple regions.

The CHRO will own Total Rewards, talent architecture, HR technology, and compliance, partnering with the CEO and Board to drive performance, inclusion, and scalable growth in a fast-paced environment.

Qualifications

• Minimum 10–15 years of progressive HR leadership, with 6+ years at executive level.
• Experience across 1,000+ employees across regional entities.
• Background in Fintech, tech startups, e-commerce or financial services.

Responsibilities

• Design and govern Total Rewards & executive compensation.
• Build talent acquisition engines for engineering, product, risk and executives.
• Lead HR technology, data analytics and workforce insights initiatives.
• Ensure labour law compliance and governance across jurisdictions.
• Act as trusted advisor to CEO and Board on people strategy and culture.

Skills

Executive leadership

Emotional intelligence

Stakeholder management

Change management

DEI

Board-level influence

Strategic HR planning

People analytics

Education

Bachelor’s or Master’s in HR/Business

SHRM-SCP / SPHR / CIPD / MIHRM desirable

Tools

HRIS platforms

AI-driven HR tools

Job description

Our client is a prominent leader in the Fintech industry, supported by a regional workforce of over 1000. They are committed to cultivating a high-performance culture where employees are valued, motivated, and empowered to grow. Recognising that people are their greatest asset, they are now seeking a visionary Chief Human Resources Officer (CHRO) to architect and lead their global human capital strategy.

JOB SCOPES

STRATEGIC & FUNCTIONAL COMPETENCIES

Total Rewards & Executive Compensation: Deep expertise in designing and governing competitive compensation and benefits frameworks, including equity structures, long-term incentive plans (LTIPs), and performance-linked bonus models tailored for tech talent.

Talent Architecture & Employer Branding: Ability to build high-performance talent acquisition engines capable of attracting top-tier engineering, product, risk, and executive talent in a competitive market.

HR Technology & Data Analytics: Extensive experience implementing and leveraging modern HRIS platforms, people analytics, and AI-driven HR tools to measure workforce productivity, retention, and engagement trends.

Labour Law & Risk Compliance: Comprehensive knowledge of regional labour regulations, employment law, and corporate governance standards across relevant operating jurisdictions.

LEADERSHIP & BEHAVIOURAL ATTRIBUTES

Board-Level Influence: Exceptional emotional intelligence, persuasive communication, and stakeholder management skills, acting as a trusted strategic advisor to the CEO and Board of Directors.

Change Management Champion: A resilient, results-oriented leader capable of stewarding corporate culture, fostering high engagement, and maintaining accountability in a fast-paced environment.

Cultural Stewardship: Deep commitment to championing diversity, equity, and inclusion (DEI) alongside continuous learning and leadership pipeline development.

PROFESSIONAL & EXPERIENCE REQUIREMENTS

Executive Leadership Experience: Minimum of 10–15 years of progressive HR leadership experience, with at least 6 years operating at the executive level (CHRO, VP of People, or Head of HR) managing a complex, distributed workforce of 1,000+ employees across multiple regional entities or cross-border jurisdictions.

Industry Background: Demonstrated success leading human resources within high-growth sectors such as Fintech, Tech Startups/Scale-ups, e-Commerce, or Financial Services, where agility, rapid scaling, and regulatory compliance intersect.

M&A and Expansion Experience: Proven track record of leading organisational design, change management, and cultural integration during rapid scaling, regional expansion, or mergers and acquisitions.

Education: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. Professional certifications (e.g., SHRM-SCP, SPHR, CIPD or MIHRM) are highly desirable.

Technical Proficiency: Extensive experience with modern HRIS platforms and an understanding of how to leverage AI-driven tools to optimise HR processes.

Core Competencies: Exceptional emotional intelligence, persuasive communication skills, and the ability to influence stakeholders at the Board level.

Attributes: A results-oriented leader who values authenticity and is comfortable navigating complex, high-growth business environments.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a human resources officer?
• How many years' experience do you have in Human Resources (HR)?
• Which of the following languages are you fluent in?