Change Management Specialist

Averis; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Full employee benefits

Job summary

Averis, established in 2006 and headquartered in Kuala Lumpur, Malaysia, is a multinational Global Business Services and Solutions provider. This 12-month contract role offers full employee benefits and a path to permanent conversion, with opportunities to contribute to change management across projects.

You will collaborate with the Change Management Lead, train stakeholders, translate complex information for users, and drive continuous improvement to meet client needs and uphold service

Qualifications

• Bachelor's or Master's Degree in Business/ Psychology/ Human Resource Management or related discipline.
• 3-6 years of working experience in mid to large-scale organizational change efforts or process.
• Familiarity with project management approaches, tools, and project lifecycle phases. Proficiency in SAP ERP is an added advantage.
• Exceptional communication skills, both written and verbal. Strong PowerPoint presentation skills.

Responsibilities

• Work closely with the Change Management Lead to develop, support and implement change management strategies for the assigned projects.
• Ability to work with vendors or project counterparts to plan and execute training, communication and related work products and services.
• Break down technical information to layman’s terms for project training and communications purposes.
• Coordinate, drive and deliver change related meetings, trainings/briefings to key users and end users on projects.
• Develop and implement operational continuous improvement initiatives to better serve our customer needs and grow our change management capabilities.
• Manage internal and external stakeholders’ expectations to maintain business quality excellence.

Skills

Change management

Stakeholder management

Communication skills

Presentation skills

Training coordination

Education

Bachelor's or Master's Degree in Business/ Psychology/ Human Resource Management

Tools

SAP ERP

Microsoft 365

Job description

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We’re currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

12-month Contract with Permanent Conversion Opportunity

Start your career with a 12-month contract role (no bond) that offers the opportunity to be converted to a permanent position. Enjoy full employee benefits throughout your contract while gaining valuable experience and career development opportunities.

Key Responsibilities:

• Work closely with the Change Management Lead to develop, support and implement change management strategies for the assigned projects
• Ability to work with vendors or project counter parts to;
• Plan and execute training, communication and related work products and services, not limited to change readiness assessment, stakeholder assessment, change impact survey, training needs assessment, training materials, FAQ and etc.;
• Break down technical information to layman’s terms for project training and communications purposes;
• Coordinate, drive and deliver change related meetings, trainings/briefings to key users and end users on projects;
• Develop and implement operational continuous improvement initiatives to better serve our customer needs and grow our change management capabilities;
• Manage both internal and external stakeholders expectations to maintain business quality excellence.

Requirements:

• Bachelor's or Master's Degree in Business/ Psychology/ Human Resource Management or related discipline.
• 3-6 years of working experience in mid to large-scale organizational change efforts or process.
• Familiarity with project management approaches, tools, and project lifecycle phases [Proficiency in Microsoft 365 is an added advantage].
• Proficiency in SAP ERP systems is an added advantage.
• Exceptional communication skills, both written and verbal.
• Good in presentation skill and PowerPoint skills.