Center Logistics Operations Coordinator

UPS; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

UPS Malaysia is seeking a Center Officer, SP Operations to support daily warehouse activities, shipment processing, tracking, and customer service. You will monitor status, handle exceptions, and maintain records to ensure timely delivery and service standards.

Requirements include a Diploma in Business Administration or related field and at least 1 year in logistics or warehouse ops. Proficiency in MS Office and bilingual English/Bahasa Malaysia are preferred.

Qualifications

• Minimum Diploma in Business Administration, Logistics, Supply Chain Management, Transportation, or a related field.
• Minimum 1 year of experience in logistics, courier, transportation, warehouse operations, or a related operational environment.

Responsibilities

• Support daily warehouse operations, including shipment processing, scanning, tracking, and shipment verification activities.
• Manage shipment exceptions, returns, COD cases, and special delivery requests in accordance with company procedures.
• Operate and maintain shipment information in ERA, ERN, and other platforms, updating logs and records.
• Perform open inspections, warehouse scans, and ensure compliance with procedures for high-value shipments.
• Coordinate with customers, service partners, vendors, and internal stakeholders to resolve issues and ensure service excellence.
• Prepare and maintain operational reports, including Warehouse Reports, DIR/DIF, inventory records, and other docs.
• Support customer self-collection activities and respond to delivery-related inquiries promptly.

Skills

MS Office proficiency

Analytical thinking

English & Bahasa Malaysia (written and

Education

Diploma in Business Administration or related field

Job description

UPS Malaysia is seeking a Center Officer, SP Operations to support daily warehouse activities, shipment processing, tracking, and customer service. You will monitor status, handle exceptions, and maintain records to ensure timely delivery and service standards.

Requirements include a Diploma in Business Administration or related field and at least 1 year in logistics or warehouse ops. Proficiency in MS Office and bilingual English/Bahasa Malaysia are preferred.