A technology services provider is seeking a remote NOC Engineer to support critical international network operations. This full-time position requires experience in networking and excellent communication skills. The role involves monitoring network performance, troubleshooting incidents, and collaborating with distributed teams. Ideal candidates should have strong attention to detail, an ability to work independently, and be flexible with occasional on-site support. Join a dynamic team in a fast-paced, technical environment.
Qualifications
Experience in a NOC, ISP, carrier, or service provider environment.
Proven ability to manage customer communications during service incidents.
Strong understanding of IP networking principles and troubleshooting.
Responsibilities
Monitor network infrastructure health, performance, and availability.
Perform troubleshooting for network faults and outages.
Communicate clearly with customers and teams during incidents.
Skills
Hands-on networking experience
Strong customer handling ability
Excellent English proficiency
Clear communication
Ability to troubleshoot methodically
Tools
Grafana
ELK
Jira
Confluence
Job description
A technology services provider is seeking a remote NOC Engineer to support critical international network operations. This full-time position requires experience in networking and excellent communication skills. The role involves monitoring network performance, troubleshooting incidents, and collaborating with distributed teams. Ideal candidates should have strong attention to detail, an ability to work independently, and be flexible with occasional on-site support. Join a dynamic team in a fast-paced, technical environment.