Category Growth Lead: Payments & Strategy

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 134,000 - 201,000; Full time

Job summary

TNG Digital Sdn Bhd is seeking a Manager, Category Management in Kuala Lumpur to lead channel strategy and execute initiatives across designated merchant categories.

The role focuses on commercial alignment, stakeholder management, and driving improvements in processes and reporting to deliver measurable revenue growth and enhanced customer experience.

Ideal candidates will have strategic, cross‑functional experience in payments, eCommerce or fintech and strong analytical and presentation skills.

Qualifications

• Experience in strategy, business development, or commercial operations.
• Exposure to payments/fintech/eCommerce or telco projects.
• Entrepreneurial mindset with ability to identify opportunities across business lines.
• Commercial and operational acumen understanding merchant needs, payment flows, and pain points.
• Strong analytical skills capable of turning data into actionable insights.
• Excellent communication and presentation skills across diverse teams.

Responsibilities

• Drive and sustain the designated merchant categories' financials.
• Ensure initiatives meet merchant and user needs with measurable outcomes.
• Collaborate with Commercial, Product, Operations, Risk and other stakeholders to align objectives and deliver execution.
• Identify and drive improvements in core commercial processes to boost efficiency and customer experience.
• Track merchant performance, generate insights, and present them to management.
• Anticipate trends in merchants, payments, and platforms to inform future initiatives.

Skills

Strategy

Business development

Commercial operations

Payments

Fintech

Analytical skills

Communication

Job description

TNG Digital Sdn Bhd is seeking a Manager, Category Management in Kuala Lumpur to lead channel strategy and execute initiatives across designated merchant categories.

The role focuses on commercial alignment, stakeholder management, and driving improvements in processes and reporting to deliver measurable revenue growth and enhanced customer experience.

Ideal candidates will have strategic, cross‑functional experience in payments, eCommerce or fintech and strong analytical and presentation skills.