CASHIER, PATIENT PAYMENT

KPJ Kuala Selangor Specialist Hospital; Malaysia; On-site; MYR 28,000 - 42,000; Full time

Job summary

KPJ Kuala Selangor Specialist Hospital is seeking a diligent cashier to process cash transactions accurately at the point of sale, greet customers, and issue receipts and bills in accordance with hospital policies. You will count cash, reconcile totals, and keep checkout areas orderly while upholding safety and halal standards.

The role requires 1–2 years of relevant experience or a diploma, strong communication, reliability, and teamwork, and a commitment to patient and visitor service in a

Qualifications

• Education: Minimum: SPM or Diploma.
• Experience: Preferably 1–2 years in a relevant role.
• Personal attributes: communication, reliability, teamwork and high discipline.

Responsibilities

• Greet customers entering or leaving the establishment.
• Handle cash transactions and issue receipts and bills.
• Resolve customer complaints and guide them with information.
• Count money in cash drawers at start/end of shifts; maintain reports.
• Ensure checkout areas are clean and compliant with policies.

Skills

Good communication

Customer service

Reliability

Teamwork

Education

SPM/Diploma

Job description

GENERAL DESCRIPTION

To process all cash transactions accurately and efficiently in accordance with established policies and procedures. The staff will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.

JOB DESCRIPTION

Greet customers when entering or leaving establishments. Handle cash transactions with customers using cash registers. Issue receipts, summary bill, itemized bill, refund note and etc. Resolve customer complaints, guide them and provide relevant information. Maintain clean and tidy checkout areas. Keep reports of transactions. Communicates with others in a polite and professional manner. Count money in cash drawers at the beginning and end of shifts to ensure accurate amounts and adequate change available during the work shift, compute and record totals of transactions. To participate actively in any other new service that is introduced by the organization. Comply with Company Policies, Health and Safety Policies. Ensure conformance to all policies and procedures of ISO 9001:2015, ISO14001:2015, OHSAS 18001:2015, HALAL, Malaysian Hospital Accreditation Standards. Ensure adherence to Standard Service Practice (SPP) at all times. Ensure adherence to related legal requirement. Provide processes that support patients and family rights during care regardless of age, race, language, religion and social status. Adopt and practices the Patient Safety Goals as safety improvement measures recommend by World Alliance for Patient Safety (2008).

JOB REQUIREMENTS

Education: Minimum: SPM/Diploma Experience Required: Minimum: Preferably 1-2 years relevant working experience Personal attributes: Knowledgeable, flexible, good communication skill, ability to maintain good relationships with all levels of staff, productive, ability to produce accurate and thorough quality of work, resilient/ resourceful under pressure, display confidence, positive thinker, high discipline, cooperative, responsible, reliable, dependable, good leadership, high integrity.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.