CASHIER, PATIENT PAYMENT

KPJ Selangor Specialist Hospital; Selangor; On-site; MYR 28,000 - 50,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking a reliable Cashier to handle transactions efficiently and provide friendly service in our reception area. You will process cash transactions, issue receipts, greet customers, maintain tidy checkout, and ensure daily totals are accurate.

The ideal candidate has 1+ year of related experience, proficient in English and Bahasa Malaysia, and basic MS Office skills; integrity and a patient-centered approach are essential.

Qualifications

• Minimum 1 year working experience in related field.
• Proficient in writing and conversing in English and Bahasa Malaysia.
• Basic Course in Microsoft Office and Microsoft Excel.
• Excellent communication, interpersonal, and leadership skills.
• High integrity.

Responsibilities

• Process all cash transactions accurately and efficiently.
• Greet customers on entry and exit.
• Handle cash transactions with cash registers and issue receipts.
• Resolve customer complaints and provide information.
• Maintain clean and tidy checkout areas.
• Keep reports of transactions.
• Count money in cash drawers at shift start/end and ensure adequate change.
• Communicate with others in a polite and professional manner.
• Ensure conformance to hospital policies and standards.
• Maintain confidentiality of information under PDPA 2010.

Skills

Excellent communication

Interpersonal skills

Leadership skills

Patient-centered care

Education

SPM

Tools

Microsoft Office

Microsoft Excel

Job description

GENERAL DESCRIPTION A Cashier is responsible for handling customer transactions accurately and efficiently while providing good customer service.

JOB DESCRIPTION

• 1.To process all cash transactions accurately and efficiently in accordance with established policies and procedures. The staff will play a fundamental role in achieving our customersatisfaction and revenue growth objectives.
• 2.Greet customers when entering or leaving establishments.
• 3.Handle cash transactions with customers using cash registers.
• 4.Issue receipts,summary bill,itemized bill,refund note and etc.
• 5.Resolve customer complaints,guide them and provide relevant information.
• 6.Maintain clean and tidy checkout areas.
• 7.Keep reports of transactions.
• 8.Communicates with others in a polite and professional manner.
• 9.Count money in cash drawers at the beginning and end of shifts to ensure accurate amounts and adequate change available during the work shift,compute and record totals oftransactions.
• 10.To ensure inter services task are well communicated performed together with the spirit of teamwork within the organization and group.
• 11.To perform any other duties as and when required by the management.
• 12.To ensure conformance to all policies and procedures and /or Hospital Accreditation Standards, Guidelines, Relevant Acts, Regulations by-Laws and statutory requirement are adhered to and records maintained, if and when these programs are implemented.
• 13.Responsible and accountable to carry out all activities directed by the Management.
• 14.Maintain strict confidentiality of any information encountered during the course of your duty in accordance with the Personal Data Protection Act 2010.

JOB REQUIREMENT

Education: SPM Knowledge and Experiences: Minimum 1 years working experience in related field Skills & Competencies Basic Course in Microsoft Office, Microsoft Excel or its equivalent Special skills are required: Proficient in writing and conversing in English and Bahasa Malaysia. Personal attributes: Excellent communication, interpersonal, and leadership skills Passionate and committed to patient-centered care and continuous quality improvement. High integrity

Creative and Innovative KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.