CASHIER, BUSINESS OPERATIONS-3

KPJ Kuala Selangor Specialist Hospital; Malaysia; In loco; MYR 22.000 - 33.000; Tempo pieno

Descrizione del lavoro

KPJ Kuala Selangor Specialist Hospital is seeking a diligent Cashier to process cash transactions accurately in line with established policies. You will greet customers, operate cash registers, issue receipts and prepare itemized bills while maintaining a clean checkout area.

Education required: minimum SPM or Diploma; 1–2 years experience preferred. You will collaborate with hospital staff, follow ISO/HALAL and safety standards, and uphold patient rights and service quality in a fast-paced

Competenze

• Education: minimum SPM or Diploma; 1–2 years' experience preferred.
• Strong communication, interpersonal and customer-service skills.
• Able to work in a fast-paced healthcare environment and handle cash accurately.

Mansioni

• Greet customers when entering or leaving the hospital premises.
• Handle cash transactions using the cash register and issue receipts.
• Issue receipts, summary bill, itemized bill and refunds as needed.
• Resolve customer complaints and guide them with information.
• Maintain clean and tidy checkout areas and count money at shift start/end.
• Keep accurate transaction reports and record totals.
• Communicate with customers in a polite, professional manner.

Formazione

SPM/Diploma

Strumenti

Cash register

Descrizione del lavoro

GENERAL DESCRIPTION

To process all cash transactions accurately and efficiently in accordance with established policies and procedures. The staff will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.

JOB DESCRIPTION

• Greet customers when entering or leaving establishments.
• Handle cash transactions with customers using cash registers.
• Issue receipts, summary bill, itemized bill, refund note and etc.
• Resolve customer complaints, guide them and provide relevant information.
• Maintain clean and tidy checkout areas.
• Keep reports of transactions.
• Communicates with others in a polite and professional manner.
• Count money in cash drawers at the beginning and end of shifts to ensure accurate amounts and adequate change available during the work shift, compute and record totals of transactions.
• To participate actively in any other new service that is introduced by the organization.
• Comply with Company Policies, Health and Safety Policies.
• Ensure conformance to all policies and procedures of ISO 9001:2015, ISO14001:2015, OHSAS 18001:2015, HALAL, Malaysian Hospital Accreditation Standards.
• Ensure adherence to Standard Service Practice (SPP) at all times.
• Ensure adherence to related legal requirement.
• Provide processes that support patients and family rights during care regardless of age, race, language, religion and social status.
• Adopt and practices the Patient Safety Goals as safety improvement measures recommend by World Alliance for Patient Safety (2008).

Education: Minimum: SPM/Diploma Experience Required: Minimum: Preferably 1-2 years relevant working experience Personal attributes: Knowledgeable, flexible, good communication skill, ability to maintain good relationships with all levels of staff, productive, ability to produce accurate and thorough quality of work, resilient/ resourceful under pressure, display confidence, positive thinker, high discipline, cooperative, responsible, reliable, dependable, good leadership, high integrity.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.