Cashier & Operations Coordinator

TRENDCELL SDN. BHD. (Retail); Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Uniform provided and FOC

Annual Increment and bonus

Medical and Insurance

Free Hostel (for outstation candidates

Job summary

Jaya Grocer in Kuala Lumpur, Malaysia is seeking an Assistant Chief Cashier and cashier team members to manage POS IDs, cash floats, and daily sales reconciliation. You will ensure cash, card, and e-wallet totals align with reports and support training and scheduling for staff.

Join a premium supermarket with a focus on customer satisfaction. You will handle inquiries, resolve issues, and contribute to smooth cashier operations while following SOPs and receiving benefits such as allowances and

Qualifications

• Candidate must be 18 years old or above.
• Open for FULL TIME only.
• Minimum 1 year working experience as cashier or fresh graduates with a minimum SPM level.
• Required language(s): Bahasa Malaysia and English
• Basic communication and interpersonal skills
• Customer satisfaction oriented
• Able to work independently with minimum supervision
• Attention to detail and adept at handling cash and POS systems
• Minimum education: SPM and above
• KWSP, SOCSO, EIS contribution
• Overtime pay
• Cashier and attendance allowance
• Uniform provided and FOC
• Annual Increment and bonus
• Medical and Insurance
• Free Hostel (for outstation candidates)
• Advance Salary Scheme - Paywatch (T&C)

Responsibilities

• Generate POS IDs for ACC and cashiers when authorized by CC.
• Assist in preparing cash floats and distribute to cashiers, ensuring sufficient small notes and coins when authorized by CC.
• Ensure cashier counters' sales totals (cash, card, e-wallet) match daily reports and verify with Chief Cashier.
• Ensure cash is packed according to daily sales reports and handed over per schedule per SOP.
• Compile cashier documents and forward to Store Manager and accounts.
• Assist in pre-planning cashier department schedules and ensure sufficient manpower.
• Attend to customer inquiries, handle complaints, provide solutions including refunds, returns, and exchanges.
• Resolve and verify cashier transaction errors before corrections and document them.
• Assist in training subordinates per company standards and evaluate performance.
• Ensure cashier duties and workflows follow SOP/Handbook (tidiness, grooming, greetings).
• Brief subordinates on sales, marketing, promotions and relay feedback to superiors.
• Perform other general operational duties and ad-hoc tasks.

Skills

Bahasa Malaysia

English

Customer service

Attention to detail

Cash handling

Education

SPM or equivalent

Tools

POS system

Job description

Jaya Grocer in Kuala Lumpur, Malaysia is seeking an Assistant Chief Cashier and cashier team members to manage POS IDs, cash floats, and daily sales reconciliation. You will ensure cash, card, and e-wallet totals align with reports and support training and scheduling for staff.

Join a premium supermarket with a focus on customer satisfaction. You will handle inquiries, resolve issues, and contribute to smooth cashier operations while following SOPs and receiving benefits such as allowances and