Cashier - Toppen Shopping Centre

TRENDCELL SDN. BHD. (Retail); Johor Bahru; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Overtime pay

Uniform provided

Annual increment and bonus

Medical and insurance

Free hostel

Advance salary scheme

Job summary

Jaya Grocer is seeking a motivated Cashier for its Malaysia stores. The role supports the Chief Cashier, manages daily cash handling, and ensures accurate sales reporting at the counter level.

You will assist in float preparation, stock levels, and daily reconciliations, while delivering friendly service and addressing customer inquiries with professionalism. This is a full-time opportunity in a dynamic retail environment.

Qualifications

• Candidate must be 18 years old and above.
• Open for FULL TIME only.
• Minimum 1 years working experience as cashier or a fresh graduate with a minimum SPM level.
• Required language(s): Bahasa Malaysia and English.
• Basic communication skills and interpersonal skills.
• Customer satisfaction oriented.
• Able to work independently with minimum supervision.
• Attention to detail and good in handling cash and POS system.
• Minimum education: SPM and above.
• KWSP, SOCSO, EIS contribution.
• Overtime pay.
• Cashier and attendance allowance.
• Uniform provided and FOC.
• Annual Increment and bonus.
• Medical and Insurance.
• Free Hostel (for outstation candidates).

Responsibilities

• Generate POS IDs for ACC and cashiers when authorized by CC.
• Assist in preparing cash floats and distributing them to cashiers.
• Ensure cashier counters' total sales tally with daily sales and tabulate reports.
• Verify cash handling using daily sales report and hand over per SOP.
• Compile cashier documents and submit to Store Manager and accounts.
• Assist CC in pre-planning cashier department schedules and manpower.
• Attend to customer inquiries, handle complaints, provide solutions and alternatives.
• Resolve and document all cashier transaction errors before authorization of corrections.
• Assist in training subordinates and monitor performance.
• Ensure cashier workflows align with SOP/Handbook including tidiness and grooming.
• Brief subordinates on sales, marketing and promotions and provide feedback to superiors.
• Perform other duties related to general operations and ad-hoc tasks.

Skills

Cash handling

Customer service

Bahasa Malaysia

English

Education

SPM or higher

Tools

POS system

Job description

Generate POS IDs for the Assistant Chief Cashier (ACC) and cashiers when authorized and verified by the Chief Cashier (CC)

Assist in preparing cash floats and distributing them to all cashiers, ensuring sufficient small notes and loose change (coins) when authorized by the Chief Cashier (CC)

Ensure that each cashier counter's total sales collection (cash, card, and e-wallet) tallies with daily sales and tabulate all relevant cashier reports (Sales Collection report, Terminal Report, TNG sales report, etc.) as per company SOP and verify them with the Chief Cashier (CC)

Ensure that cash is calculated and packed according to the daily sales report, to be verified by the Store Manager/appointed personnel, and handed over as per the schedule according to company SOP

Compile all relevant cashier documents and submit them to the Store Manager for approval before forwarding them to the accounts department

Assist the Chief Cashier (CC) in pre-planning the cashier department's working schedule and ensure that there is sufficient manpower for daily cashier operations.

Be responsible for attending to customer inquiries, handling complaints, providing solutions, and handling alternatives (Refund, Return & Exchange) politely

Be responsible for resolving and verifying all cashier transaction errors (voiding, cancellation, etc.) before authorizing any correction adjustments and properly documenting them

Assist in training all subordinates according to company standards and job training guidelines and follow up on overall performance progress

Ensure that cashier duties and operational workflows are executed as per company SOP/Handbook, such as counter tidiness, staff grooming, greeting, etc

Ensure that all sales, marketing, and promotional activities are briefed to subordinates and provide feedback on relevant issues to superiors

Perform any other duties related to general operational functions and ad-hoc assignments

Job Requirements

Candidate must 18 years old and above

Open for FULL TIME only

Minimum 1 years working experience as cashier or a fresh graduates with a minimum SPM level

Required language(s): Bahasa Malaysia and English

Basic communication skills and interpersonal skills

Customer satisfaction oriented

Able to work independently with minimum supervision

Attention to detail and good in handling cash any POS system

Minimum education: SPM and above

KWSP, SOCSO, EIS contribution

Overtime pay

Cashier and attendance allowance

Uniform provided and FOC

Annual Increment and bonus

Medical and Insurance

Free Hostel (for outstation candidates)

Advance Salary Scheme - Paywatch (T&C)

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Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values - Teamwork, Trust, Integrity, Customer Satisfaction, and Growth - we aim to deliver quality, value, and convenience to every customer.

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values - Teamwork, Trust, Integrity, Customer Satisfaction, and Growth - we aim to deliver quality, value, and convenience to every customer.