Medical Coordinator, Malaysia

Timeo -Performance; Malaysia; On-site; MYR 42,000 - 60,000; Full time

Job summary

Medical Coordinator role in Kuala Lumpur, Malaysia, recruited by Zohorecruit for a leading global health and life insurer. You will manage a dynamic portfolio of clients, ensuring top-tier administrative service in a fast-moving international environment.

The position requires a Bachelor's degree in a relevant field, 1–3 years of experience, and strong teamwork, communication, and attention to detail. Servicing orientated mindset is essential, with confidentiality and data security critical.

Qualifications

• Bachelor's degree required in a relevant field.
• Insurance industry experience preferred.
• Strong team player with excellent communication and attention to detail.

Responsibilities

• Apply administrative procedures for all files.
• Ensure procedures follow guidelines.
• Sort and distribute emails/files per instructions.
• Respond to information requests and access files.
• Input customer and account data into medcase.
• Identify anomalies and alert line manager.
• Maintain confidentiality and data security policies.
• Perform other administrative duties as assigned.

Skills

Teamwork

Communication

Attention to detail

Service orientation

Education

Bachelor's degree in relevant field

Job description

Kuala Lumpur, Malaysia | Posted on 30/04/2025

• Job Scope (Local / Regional) Regional (SEA)
• Work Experience 1-3 years

Job Description

We are partnering with a leading global health and life insurer to recruit a Medical Coordinatorfor their team in Kuala Lumpur, Malaysia. This position offers an exciting opportunity to work in a dynamic international environment, handling a global portfolio of clients and ensuring top-tier service.

Responsibilities

• Apply the relevant administrative procedures for all files
• Ensure that all procedures have been carried out in accordance to the guidelines provided
• Sort, check and distribute emails / files according to the specific instructions
• Respond to queries for information and access relevant files
• Insert customer and account data by inputting text based and numerical information from source documents to medcase
• Identify and alert the line manager for anomalies and sensitive files and be a source of proposal
• Keep information confidential, and comply with data integrity and security policies
• To perform other administrative duties as assigned

Requirements

• You should have graduated with a Bachelor's Degree in the relevant field and preferably have experience within the Insurance Industry
• Strong team player and communication skills
• You are service oriented and have strong attention to detail