Careline / Customer Service / Admin Assistant

OUTSTANDING ENTREPRENEURS SDN. BHD; Nilai; On-site; MYR 20,000 - 33,000; Full time

Job summary

OUTSTANDING ENTREPRENEURS SDN. BHD is seeking a Careline / Customer Service / Admin Assistant to handle customer enquiries via phone, WhatsApp, and social media, and to process orders while coordinating with internal teams.

The role requires good communication, basic computer skills, and a positive, learnable attitude. Fresh graduates or SPM leavers are welcome to apply, with Mandarin preferred and Bahasa Malaysia/English as advantageous skills.

Qualifications

• Fresh graduates and SPM leavers are welcome.
• Able to communicate in Mandarin is preferred due to customer based and able to speak in Bahasa Malaysia & English is an advantage.
• Positive attitude, responsible, and willing to learn.
• Good communication and interpersonal skills.
• Basic computer knowledge (Microsoft Office, Google Workspace).

Responsibilities

• Handle customer enquiries via phone, WhatsApp, and social media.
• Process customer orders and follow up on order status.
• Coordinate with internal departments to ensure smooth service delivery.
• Assist in course and event operations when required.
• Maintain accurate customer and order records.
• Provide excellent customer service and build positive customer relationships.

Skills

Communication skills

Interpersonal skills

Basic computer skills

Education

SPM leavers

Fresh graduates

Tools

Microsoft Office

Google Workspace

Job description

Careline / Customer Service / Admin Assistant

Job Responsibilities

Handle customer enquiries via phone, WhatsApp, and social media.

Process customer orders and follow up on order status.

Coordinate with internal departments to ensure smooth service delivery.

Assist in course and event operations when required.

Maintain accurate customer and order records.

Provide excellent customer service and build positive customer relationships.

Job Requirements

Fresh graduates and SPM leavers are welcome.

Able to communicate in Mandarin is preferred due to customer based and able to speak in Bahasa Malaysia & English is an advantage.

Positive attitude, responsible, and willing to learn.

Good communication and interpersonal skills.

Basic computer knowledge (Microsoft Office, Google Workspace).