Card Business Development and Operations

Confidential; Kuala Lumpur; Remote; MYR 490,000 - 736,000; Full time

Job summary

Confidential is building a global card issuance business from the ground up. You will own partnerships with card issuers and networks, drive launches across regions, and coordinate with product, marketing, compliance, legal, and operations to ensure successful rollouts.

You will manage ongoing relationships with ecosystem partners and optimize performance, while pitching exclusive benefits to major merchants. This is a founding-member role with global scope.

Qualifications

• 3+ years in card, payments, or fintech with direct issuer exposure.
• Owned a card program from ideation to post-launch.
• Deep understanding of card networks, BIN sponsorship, and regional rules.
• Experience with bank-issued or fintech card issuance or asset-linked cards.
• Strong project ownership, ability to lead cross-functional teams, and drive execution.
• Excellent negotiation and communication skills in boardroom and detail work.
• Fluency in English and Mandarin is required.

Responsibilities

• Define and execute the business strategy for global card launches, identifying issuers and BIN sponsors by region.
• Lead commercial negotiations with issuers, processors, and networks across product and regulatory fit.
• Act as program owner from market scoping to go-live and post-launch optimization.
• Coordinate with Product, Marketing, Compliance, Legal, and Operations to keep launches on track.
• Manage relationships with card issuers, processors, BIN sponsors, and card schemes.
• Monitor KPIs and lead partner reviews to drive cost efficiency and improvements.
• Pitch to large merchants to build exclusive cardholder benefits and lifestyle offers.

Skills

Card & payments experience

Project ownership

Negotiation & communication

Fluent in English & Mandarin

Job description

We are a top-tier global cryptocurrency exchange serving tens of millions of users worldwide. As we scale our financial product suite, we've established a dedicated Card team, purpose-built to own and grow our global card programs end-to-end. We're now hiring Business Development & Operations professionals to help lead that charge.

Why This Role Exists

Card just became its own independent team, which means these are founding-member seats. The mandate is clear: build and scale a global card issuance business from the ground up. That means finding the right partners, negotiating the right deals, and managing every stage of the launch lifecycle until programs are live, performing, and growing.

If you've taken a card program from zero to one before, this was built for you.

What You'll Own

• Define and execute the business strategy for new card launches globally, identifying, vetting, and securing the right card issuers and BIN sponsors by region
• Own commercial negotiations with issuers, processors, and card networks, assessing technical, product, and regulatory fit end-to-end
• Act as program owner across the full launch lifecycle, from market scoping and partner onboarding through to go-live and post-launch optimization
• Coordinate cross-functionally with Product, Marketing, Compliance, Legal, and Operations to keep launches on track
• Manage and deepen ongoing relationships with key ecosystem partners: card issuers, processors, BIN sponsors, and card schemes
• Monitor card program KPIs and lead regular partner performance reviews to drive cost efficiency and continuous improvement
• Pitch to and partner with large-scale global merchants to build out exclusive cardholder benefits and lifestyle offers

Who We're Looking For

• 3+ years in card, payments, or fintech, with direct experience working with card issuers or financial institutions
• You've owned a card program from ideation to post-launch. This is non-negotiable.
• Strong grasp of the card payment ecosystem: scheme rules, processor relationships, BIN sponsorship structures, and regional regulatory requirements
• Background in bank-issued card programs, fintech/neobank card issuance, or digital asset-linked card programs (all relevant)
• A natural project owner who can run a cross-functional squad, manage ambiguity, and drive execution without being told what to do next
• Exceptional communicator and negotiator, equally comfortable in the boardroom and in the details
• Fluent in English and Mandarin (both required)

Why This Role Is Worth Your Time

• Fully remote: we don't care where you work, we care what you deliver
• Pioneer seat: this team is new, which means real ownership, real visibility, and real room to grow
• Global scope: you'll be working across markets, partners, and card ecosystems worldwide
• Autonomy: high-trust environment, no micromanagement