Card Business Development and Operations

Confidential; Johor Bahru; Remote; MYR 368,000 - 613,000; Full time

Job summary

Confidential is building a global card issuance business from the ground up. This is a founding-member role to own strategy, partner onboarding, and post-launch optimization across regions.

You will collaborate across Product, Marketing, Compliance, Legal, and Operations to ensure launches hit timelines and achieve performance targets, while deepening partner relationships and pursuing exclusive cardholder benefits.

Qualifications

• 3+ years in card, payments, or fintech with direct issuer experience.
• Led a card program from ideation to post-launch.
• Strong knowledge of card payment ecosystem, BIN sponsorship, scheme rules.

Responsibilities

• Define and execute the business strategy for new card launches globally, identifying, vetting, and securing the right card issuers and BIN sponsors by region
• Own commercial negotiations with issuers, processors, and card networks, assessing technical, product, and regulatory fit end-to-end
• Act as program owner across the full launch lifecycle, from market scoping and partner onboarding through to go-live and post-launch optimization
• Coordinate cross-functionally with Product, Marketing, Compliance, Legal, and Operations to keep launches on track
• Manage and deepen ongoing relationships with key ecosystem partners: card issuers, processors, BIN sponsors, and card schemes
• Monitor card program KPIs and lead regular partner performance reviews to drive cost efficiency and continuous improvement
• Pitch to and partner with large-scale global merchants to build out exclusive cardholder benefits and lifestyle offers

Skills

Card payments

Fintech experience

Card ecosystem knowledge

Cross-functional leadership

Negotiation

Program ownership

English & Mandarin

Job description

We are a top-tier global cryptocurrency exchange serving tens of millions of users worldwide. As we scale our financial product suite, we've established a dedicated Card team, purpose-built to own and grow our global card programs end-to-end. We're now hiring Business Development & Operations professionals to help lead that charge.

Why This Role Exists

Card just became its own independent team, which means these are founding-member seats. The mandate is clear: build and scale a global card issuance business from the ground up. That means finding the right partners, negotiating the right deals, and managing every stage of the launch lifecycle until programs are live, performing, and growing.

If you've taken a card program from zero to one before, this was built for you.

What You'll Own

• Define and execute the business strategy for new card launches globally, identifying, vetting, and securing the right card issuers and BIN sponsors by region
• Own commercial negotiations with issuers, processors, and card networks, assessing technical, product, and regulatory fit end-to-end
• Act as program owner across the full launch lifecycle, from market scoping and partner onboarding through to go-live and post-launch optimization
• Coordinate cross-functionally with Product, Marketing, Compliance, Legal, and Operations to keep launches on track
• Manage and deepen ongoing relationships with key ecosystem partners: card issuers, processors, BIN sponsors, and card schemes
• Monitor card program KPIs and lead regular partner performance reviews to drive cost efficiency and continuous improvement
• Pitch to and partner with large-scale global merchants to build out exclusive cardholder benefits and lifestyle offers

Who We're Looking For

• 3+ years in card, payments, or fintech, with direct experience working with card issuers or financial institutions
• You've owned a card program from ideation to post-launch. This is non-negotiable.
• Strong grasp of the card payment ecosystem: scheme rules, processor relationships, BIN sponsorship structures, and regional regulatory requirements
• Background in bank-issued card programs, fintech/neobank card issuance, or digital asset-linked card programs (all relevant)
• A natural project owner who can run a cross-functional squad, manage ambiguity, and drive execution without being told what to do next
• Exceptional communicator and negotiator, equally comfortable in the boardroom and in the details
• Fluent in English and Mandarin (both required)

Why This Role Is Worth Your Time

• Fully remote: we don't care where you work, we care what you deliver
• Pioneer seat: this team is new, which means real ownership, real visibility, and real room to grow
• Global scope: you'll be working across markets, partners, and card ecosystems worldwide
• Autonomy: high-trust environment, no micromanagement