Cantonese Tech Support Specialist

LJ Global Horizon; Subang Jaya; On-site; MYR 33,000 - 60,000; Full time

Benefits offered by this job

13th month salary

Monthly KPI bonus up to MYR 700

Job summary

LJ Global Horizon in Subang Jaya, Malaysia, is seeking a Service Advisor – Cantonese (Customer Support) to handle orders, payments, and product information. The role involves troubleshooting technical issues and delivering excellent customer experiences across multiple channels.

Cantonese proficiency is required, with English at least B2 level. The position is full-time with rotational shifts (9:00 AM–9:30 PM), offering a 13th-month salary and monthly KPI bonus up to MYR 700.

Qualifications

• Minimum 6 months in customer support (any industry).
• Fresh graduates welcome, especially from communication-related fields.
• Bachelor’s Degree or Diploma in a related field.

Responsibilities

• Handle customer inquiries via phone, chat, and other channels.
• Assist with order status, delivery updates, payments and product information.
• Troubleshoot technical issues and ensure high-quality customer interactions.

Skills

Customer service

Technical support

Communication

Education

Bachelor’s Degree or Diploma

Tools

CRM software

Job description

LJ Global Horizon in Subang Jaya, Malaysia, is seeking a Service Advisor – Cantonese (Customer Support) to handle orders, payments, and product information. The role involves troubleshooting technical issues and delivering excellent customer experiences across multiple channels.

Cantonese proficiency is required, with English at least B2 level. The position is full-time with rotational shifts (9:00 AM–9:30 PM), offering a 13th-month salary and monthly KPI bonus up to MYR 700.