AV & IT Support Engineer

754 Altera Semiconductor Technology (M) Sdn. Bhd.; George Town; Sur place; MYR 58 000 - 75 000; Plein temps

Résumé du poste

754 Altera Semiconductor Technology (M) Sdn. Bhd. is seeking an experienced IT & Audio Visual Support Specialist to provide technical support for AV systems in Penang, Malaysia. This role involves maintaining AV infrastructure and troubleshooting issues to ensure a seamless user experience in meeting spaces.

The ideal candidate will have a bachelor’s degree and 3+ years of experience supporting audiovisual systems, with strong troubleshooting and customer service skills.

Qualifications

• 3+ years of experience supporting audiovisual systems or workplace technology environments.
• Hands-on experience with conferencing platforms such as Microsoft Teams.
• Ability to diagnose and resolve complex AV and technology-related issues.

Responsabilités

• Provide Tier 2/3 support for audiovisual systems, conferencing technologies.
• Install, configure, and maintain conference room technologies.
• Monitor AV system performance and recommend improvements.

Connaissances

AV Support

Troubleshooting

Technical support

Audio/Video distribution

Customer service

Formation

Bachelor’s degree in Information Technology, Audiovisual Technology, Electronics, or Computer Science

Outils

Crestron

Microsoft Teams

ServiceNow

Description du poste

754 Altera Semiconductor Technology (M) Sdn. Bhd. is seeking an experienced IT & Audio Visual Support Specialist to provide technical support for AV systems in Penang, Malaysia. This role involves maintaining AV infrastructure and troubleshooting issues to ensure a seamless user experience in meeting spaces.

The ideal candidate will have a bachelor’s degree and 3+ years of experience supporting audiovisual systems, with strong troubleshooting and customer service skills.