AV & IT Support Engineer

754 Altera Semiconductor Technology (M) Sdn. Bhd.; George Town; On-site; MYR 58,000 - 75,000; Full time

Job summary

754 Altera Semiconductor Technology (M) Sdn. Bhd. is seeking an experienced IT & Audio Visual Support Specialist to provide technical support for AV systems in Penang, Malaysia. This role involves maintaining AV infrastructure and troubleshooting issues to ensure a seamless user experience in meeting spaces.

The ideal candidate will have a bachelor’s degree and 3+ years of experience supporting audiovisual systems, with strong troubleshooting and customer service skills.

Qualifications

• 3+ years of experience supporting audiovisual systems or workplace technology environments.
• Hands-on experience with conferencing platforms such as Microsoft Teams.
• Ability to diagnose and resolve complex AV and technology-related issues.

Responsibilities

• Provide Tier 2/3 support for audiovisual systems, conferencing technologies.
• Install, configure, and maintain conference room technologies.
• Monitor AV system performance and recommend improvements.

Skills

AV Support

Troubleshooting

Technical support

Audio/Video distribution

Customer service

Education

Bachelor’s degree in Information Technology, Audiovisual Technology, Electronics, or Computer Science

Tools

Crestron

Microsoft Teams

ServiceNow

Job description

754 Altera Semiconductor Technology (M) Sdn. Bhd. is seeking an experienced IT & Audio Visual Support Specialist to provide technical support for AV systems in Penang, Malaysia. This role involves maintaining AV infrastructure and troubleshooting issues to ensure a seamless user experience in meeting spaces.

The ideal candidate will have a bachelor’s degree and 3+ years of experience supporting audiovisual systems, with strong troubleshooting and customer service skills.