Campaign Success Account Executive

upscale; Petaling Jaya; On-site; MYR 29,000 - 36,000; Full time

Job summary

upscale is seeking an Accounts Manager to support onboarding and campaign delivery across clients. You will coordinate internal resources and manage customer relationships to ensure timely campaign execution.

Candidates should have at least 1 year of Account Management experience and a degree/diploma in business. Proficiency in Excel is required, with Salesforce/Tableau knowledge a plus; English is essential, Chinese is an added advantage.

Qualifications

• Degree/Diploma in business related preferred.
• 1 year Account Management experience.
• 1 year’s experience in working directly with Customers.
• Project Management experience preferred.
• Real estate experience preferred.

Responsibilities

• Set priorities to achieve objectives and record all data related to campaign status and communications.
• Identify and fulfil customer requirements, regularly inform the customers on campaign status and share information of campaign plan with the customers.
• Coordinating internal resources for the flawless execution of on-boarding process.
• Follow Standard Operating Procedures.
• Supply recurring reporting to customer regarding their campaign performance.
• Toward the end of customer contracts, discuss renewal opportunities and work to maintain customer relationship with new contract agreements.

Skills

English

Chinese

Communication

People Management

Education

Degree/Diploma in business related preferred

Tools

Excel

Salesforce

Tableau

Job description

upscale is seeking an Accounts Manager to support onboarding and campaign delivery across clients. You will coordinate internal resources and manage customer relationships to ensure timely campaign execution.

Candidates should have at least 1 year of Account Management experience and a degree/diploma in business. Proficiency in Excel is required, with Salesforce/Tableau knowledge a plus; English is essential, Chinese is an added advantage.