Call Centre Agent (Rotating Shift & Based in Singapore) (ID: 671251)

PERSOL; Kuala Lumpur; In loco; MYR 77.000 - 115.000; Tempo pieno

Descrizione del lavoro

PERSOL is seeking a Call Centre Agent for a healthcare-focused client based in Singapore. The role involves handling inbound enquiries from callers, as well as calls, emails and live chats, with rotating shifts. You will log inquiries, ensure timely resolution and follow guidelines to maintain service quality.

The ideal candidate has 2–3 years of call centre experience, strong customer service orientation, and the ability to work both in a team and independently in a fast-paced environment.

Competenze

• 2–3 years of call centre services experience.
• Able to adapt to fast-paced environment.
• Passionate about customer service.
• Positive team player with the ability to work independently.

Mansioni

• Handle enquiries from callers.
• Attend to calls, emails & live chats in a professional manner.
• Timely rectification of issues.
• Ensure enquiries are attended to according to guidelines.
• Log enquiries onto the system.

Conoscenze

Call centre experience

Communication skills

Team player

Independent worker

Descrizione del lavoro

Call Centre Agent (Rotating Shift & Based in Singapore) (ID: 671251)

Our esteemed client is looking for Call Centre Agent - Healthcare Industry (Based in Singapore)

Job Responsibilities

• Handle enquiries from callers
• Attend to calls, emails & live chats in professional manner
• Timely rectification of issues
• Ensure enquiries are attended to, according to guideline
• Log enquiries onto the system

Requirement

• 2 - 3 years of call centre services experiences preferably
• Able to adapt to fast pace environment.
• Passionate in customer service
• A positive team player with the ability to work independently and a strong work ethic.

EA License No.: 01C4394 (PERSOLSingapore PTE LTD)