Cafe Guest Experience Associate — Flexible Shifts

AI ELITE TECHNOLOGY; Johor Bahru; On-site; MYR 20,000 - 29,000; Full time

Job summary

AI Elite Technology in Malaysia is seeking a friendly restaurant associate to greet customers, take orders, and relay them accurately to the kitchen. You will serve food and beverages promptly and help keep dining areas clean and well-presented.

Strong communication and interpersonal skills, along with good time management and a teamwork mindset, are essential. Flexibility to work evenings, weekends and public holidays is required to deliver a seamless customer experience.

Qualifications

• Prior experience in customer service or hospitality.
• Strong communication and interpersonal skills.
• Ability to handle a fast-paced environment.
• Positive, friendly, and professional attitude.
• Willingness to work evenings, weekends and public holidays.

Responsibilities

• Greet and welcome customers in a friendly and professional manner
• Take customer orders and communicate them accurately to the kitchen staff
• Serve food and beverages to customers in a timely and efficient manner
• Maintain a clean and organised work area, ensuring tables are set and dining areas are well-presented
• Assist with side duties such as restocking, cleaning, and light food preparation as needed
• Respond to customer inquiries and address any concerns or complaints in a professional and courteous manner
• Work collaboratively with the broader hospitality team to ensure a seamless customer experience

Skills

Communication

Interpersonal skills

Time management

Multitasking

Teamwork

Job description

AI Elite Technology in Malaysia is seeking a friendly restaurant associate to greet customers, take orders, and relay them accurately to the kitchen. You will serve food and beverages promptly and help keep dining areas clean and well-presented.

Strong communication and interpersonal skills, along with good time management and a teamwork mindset, are essential. Flexibility to work evenings, weekends and public holidays is required to deliver a seamless customer experience.