CAD/CAM Applications Engineer – Pre-Sales & Training

Hitachi Sunway Information Systems Sdn Bhd; Johor Bahru; On-site; MYR 50,000 - 89,000; Full time

Benefits offered by this job

Medical & Insurance Benefits

Dental & Optical/ Health Screening

Enhanced EPF Contribution

Special Leaves

Performance Bonus & Incentives

Flexible Work Arrangement

Job summary

Hitachi Sunway Information Systems Sdn Bhd is seeking a CAD/CAM technical consultant in Malaysia. You will support, demonstrate, and tailor CAD/CAM software solutions to meet customer manufacturing needs, install and troubleshoot systems, and train users.

Ideal candidates have 2–5 years in CAD/CAM applications, strong communication skills and a willingness to travel for customer visits and trainings. You will collaborate with sales on POC and proposals, while staying current with industry

Qualifications

• Diploma or Bachelor's degree in Mechanical/Manufacturing/Mechatronics or related field.
• 2–5 years in CAD/CAM applications or related technical field preferred.
• Familiarity with CAD/CAM software such as Siemens NX, Mastercam, SolidCAM, hyperMILL, Autodesk Fusion or similar solutions.
• Understanding of CNC machining processes and manufacturing workflows.
• Experience in demonstrations, technical support or customer-facing technical roles is a plus.
• Good communication and presentation skills; able to explain technical concepts to customers.
• Willingness to travel for customer visits, demonstrations and training when required.

Responsibilities

• Provide technical support and application consultancy for CAD/CAM software solutions.
• Conduct product demonstrations, technical presentations and software evaluations.
• Understand customers' engineering and manufacturing requirements and recommend suitable software solutions.
• Support software installation, configuration, implementation and troubleshooting.
• Conduct user training and workshops to help customers maximise the use of CAD/CAM applications.
• Work with sales team on pre-sales activities, including POC and solution proposals.
• Provide post-sales technical support and resolve customer issues promptly.
• Maintain relationships with customers and stay updated on CAD/CAM technologies.

Skills

Communication skills

Problem solving

Willingness to travel

Education

Diploma or Bachelor's in Mechanical/Manufacturing/Mechatronics

Tools

Siemens NX

Mastercam

SolidCAM

hyperMILL

Autodesk Fusion

Job description

Hitachi Sunway Information Systems Sdn Bhd is seeking a CAD/CAM technical consultant in Malaysia. You will support, demonstrate, and tailor CAD/CAM software solutions to meet customer manufacturing needs, install and troubleshoot systems, and train users.

Ideal candidates have 2–5 years in CAD/CAM applications, strong communication skills and a willingness to travel for customer visits and trainings. You will collaborate with sales on POC and proposals, while staying current with industry