Business System Analyst III - GBS

Benchmark Electronics (M) Sdn Bhd; Bayan Lepas; On-site; MYR 120,000 - 190,000; Full time

Job summary

Benchmark Electronics (M) Sdn Bhd in Penang seeks a Senior Business Systems Analyst III to partner with business stakeholders, IT teams and external providers to deliver enterprise ERP solutions with a focus on Infor LN/LNCE, integrations, reporting, data quality and governance.

You translate complex business requirements into scalable capabilities, lead requirements gathering, drive process improvement, manage testing, and support implementations across Finance, Supply Chain, Manufacturing and

Qualifications

• Several years of experience in business systems analysis, functional analysis, or a related enterprise technology role.
• Strong experience translating complex business requirements into clear functional specifications and practical system capabilities.
• Knowledge of ERP applications, enterprise integrations, reporting, data quality, governance, and process optimisation.
• Excellent analytical, problem-solving, documentation, and stakeholder management skills.
• Ability to collaborate effectively with business teams, IT professionals, and external providers.
• Experience supporting system implementations, testing, process improvement, and ongoing application support.
• A degree or equivalent qualification in information systems, business, technology, or a related discipline is preferred.

Responsibilities

• Lead requirements gathering, process analysis, and documentation for complex business and system initiatives.
• Translate business needs into functional specifications, process flows, system requirements, configurations, and solution designs.
• Serve as a functional subject matter expert for assigned enterprise applications, including ERP environments such as Infor LN/LNCE, or comparable platforms.
• Support application implementations, enhancements, upgrades, integrations, migrations, deployments, and post-go-live stabilization.
• Analyze business processes and recommend improvements that increase efficiency, automation, standardization, data quality, and user experience.
• Facilitate cross-functional workshops and coordinate with Finance, Supply Chain, Manufacturing, Operations, Master Data, Trade Compliance, IT, vendors, and implementation partners.
• Develop test scenarios and scripts; coordinate or lead System Integration Testing, User Acceptance Testing (UAT), regression testing, validation, defect resolution, and production readiness.
• Investigate application incidents and problems, perform root-cause analysis, and coordinate corrective actions
• Support application security, access controls, segregation of duties, change management, governance, applicable IT controls, and audit documentation.
• Support master-data governance, data validation, reporting, dashboards, interfaces, integrations, and data-quality activities.
• Maintain functional specifications, configuration records, SOPS, workflows, training materials, and support procedures

Job description

As a Business Systems Analyst III, you will serve as a senior-level functional analyst partnering with business stakeholders, IT teams, and external providers to deliver and improve enterprise business-system solutions. You will translate complex business requirements into scalable, supportable capabilities, with a focus on ERP applications, integrations, reporting, data quality, governance, and process optimisation.

Key responsibilities

Lead requirements gathering, process analysis, and documentation for complex business and system initiatives.

Translate business needs into functional specifications, process flows, system requirements, configurations, and solution designs.

Serve as a functional subject matter expert for assigned enterprise applications, including ERP environments such as Infor LN/LNCE, or comparable platforms.

Support application implementations, enhancements, upgrades, integrations, migrations, deployments, and post-go-live stabilization.

Analyze business processes and recommend improvements that increase efficiency, automation, standardization, data quality, and user experience.

Facilitate cross-functional workshops and coordinate with Finance, Supply Chain, Manufacturing, Operations, Master Data, Trade Compliance, IT, vendors, and implementation partners.

Develop test scenarios and scripts; coordinate or lead System Integration Testing, User Acceptance Testing (UAT), regression testing, validation, defect resolution, and production readiness.

Investigate application incidents and problems, perform root-cause analysis, and coordinate corrective actions

Support application security, access controls, segregation of duties, change management, governance, applicable IT controls, and audit documentation.

Support master-data governance, data validation, reporting, dashboards, interfaces, integrations, and data-quality activities.

Maintain functional specifications, configuration records, SOPS, workflows, training materials, and support procedures

What we're looking for

Several years of experience in business systems analysis, functional analysis, or a related enterprise technology role.

Strong experience translating complex business requirements into clear functional specifications and practical system capabilities.

Knowledge of ERP applications, enterprise integrations, reporting, data quality, governance, and process optimisation.

Excellent analytical, problem-solving, documentation, and stakeholder management skills.

Ability to collaborate effectively with business teams, IT professionals, and external providers.

Experience supporting system implementations, testing, process improvement, and ongoing application support.

A degree or equivalent qualification in information systems, business, technology, or a related discipline is preferred.

Benchmark Electronics is an established multinational electronics design and manufacturing service provider with over 20 facilities globally. We service market segments ranging from the medical, test & instrumentation, industrial control equipment, telecommunications, computing to military / aerospace. We offer our customers comprehensive and integrated design and manufacturing services from initial product design to volume production and direct order fulfillment.

Benchmark Electronics is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

At Benchmark, we celebrate differences where each team member has something to contribute. If you are a high achiever with strong qualities, a positive "can do" attitude, flexible and dynamic, and able to work under pressure, we would like to meet you. Together, let your career take off with us and be part of a world-class team!

Benchmark Electronics is an established multinational electronics design and manufacturing service provider with over 20 facilities globally. We service market segments ranging from the medical, test & instrumentation, industrial control equipment, telecommunications, computing to military / aerospace. We offer our customers comprehensive and integrated design and manufacturing services from initial product design to volume production and direct order fulfillment.

Benchmark Electronics is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

At Benchmark, we celebrate differences where each team member has something to contribute. If you are a high achiever with strong qualities, a positive "can do" attitude, flexible and dynamic, and able to work under pressure, we would like to meet you. Together, let your career take off with us and be part of a world-class team!

What can I earn as a Business Systems Analyst