Business Process Optimization Analyst

DHL Asia Pacific Shared Services Sdn Bhd; Selangor; On-site; MYR 90,000 - 150,000; Full time

Job summary

DHL Asia Pacific Shared Services Sdn Bhd is seeking a Business Analyst to optimize processes within the BPO roadmap. You will administer project management processes, gather data, and work with project managers to deliver improvements across functions.

Experience in finance processes, project management and stakeholder engagement is essential. Strong communication and analytical skills, and the ability to drive continuous improvements are valued.

Qualifications

• 5–8 years of experience in PM, BA or stakeholder management.

Responsibilities

• GATHER information and data to support business analysis services.

Skills

Stakeholder management

Analytical thinking

Business analysis

Communication

Intercultural skills

Project coordination

Education

Finance/IT/business certification

LEAN Six Sigma

Job description

DHL Asia Pacific Shared Services Sdn Bhd is seeking a Business Analyst to optimize processes within the BPO roadmap. You will administer project management processes, gather data, and work with project managers to deliver improvements across functions.

Experience in finance processes, project management and stakeholder engagement is essential. Strong communication and analytical skills, and the ability to drive continuous improvements are valued.