Strategic Business Analyst for Process Optimization

Accenture; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Accenture in Kuala Lumpur is seeking a capable Business Analyst to bridge business needs and technology solutions. You will gather requirements, translate them into functional specs, and support Agile delivery with stakeholders across the project lifecycle.

You will document processes, facilitate workshops, and help drive improvements that enhance efficiency and customer experience while collaborating with PMs, developers, and testers in a fast-paced environment.

Qualifications

• Bachelor's degree in business, information systems, computer science, or engineering.
• 3–5 years of experience in business analysis, requirements gathering, or consulting.
• Experience documenting business requirements, process mapping, and functional specs.
• Strong analytical and problem-solving skills.
• Experience in Agile, Scrum, Waterfall, or hybrid environments.
• Strong stakeholder management and communication skills.
• Ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Translate requirements into functional specs, user stories, and process flows.
• Recommend process improvements to boost efficiency and customer experience.
• Collaborate with project managers, developers, testers, and stakeholders.
• Support solution design and ensure alignment with business objectives.
• Facilitate user acceptance testing, including scenario creation and defect tracking.
• Monitor deliverables, risks, and dependencies for successful implementation.
• Prepare reports and documentation to communicate findings.

Skills

Analytical thinking

Stakeholder management

Communication & facilitation

Requirement elicitation

Education

Bachelor's degree in business, information systems, computer science, or engineering

Tools

JIRA

Confluence

Visio

Power BI

SQL

Tableau

Job description

Accenture in Kuala Lumpur is seeking a capable Business Analyst to bridge business needs and technology solutions. You will gather requirements, translate them into functional specs, and support Agile delivery with stakeholders across the project lifecycle.

You will document processes, facilitate workshops, and help drive improvements that enhance efficiency and customer experience while collaborating with PMs, developers, and testers in a fast-paced environment.