Business Operations Mgr II

Hewlett Packard Enterprise Development LP; George Town; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Let’s Stay Connected

Job summary

Hewlett Packard Enterprise is seeking an Asia Logistics Manager to oversee distribution and fulfillment through 3PL partners across the Asia region. The role focuses on capacity, throughput, and ensuring compliant, efficient order shipments while collaborating with Legal, Tax, Sales, and IT.

The position reports to the Director of WWOPS Logistics. The role requires extensive logistics experience, strategic planning, and a hands-on, results-oriented approach with travel as needed.

Qualifications

• 10+ years of progressive leadership in logistics operations and program management.
• Deep knowledge of logistics operations, inventory planning, and Asia trade compliance processes.
• Experience managing 3PLs, freight forwarders, and fulfillment hubs.

Responsibilities

• Provide managerial oversight for a large DC and cross-dock operated by 3PL partners.
• Collaborate with Sales, Order Management, Revenue, Planning, Tax and Compliance to roadmap processes.
• Coordinate system integration with third-party partners to implement programs.
• Manage project timelines, priorities, and initiatives to align with WWOPS goals.
• Monitor cross-functional process linkages and drive continuous improvements.

Skills

Logistics leadership

Asia trade compliance

Process improvement

SOX compliance

Cross-functional leadership

Project management

ERP systems

MS Excel

Tools

ERP systems

MS Excel

Job description

Business Operations Mgr II

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The WW Logistics and Fulfillment Organization is responsible for the delivery and fulfillment of customer orders on a global basis. The Asia Logistics Manager shall be responsible for oversight of the Distribution and Logistics into and out of Asia. The logistics operation, as managed by the designed HPE third party logistics provider (3PL), will support order fulfillment for both configured and build to order products Worldwide. This position shall ensure that HPE’s 3PLs have established processes in place to meet the following requirements for the management sufficient capacity and throughput to support peak and end of quarter periods. Will work in a collaborative way with several other cross-functional disciplines such as Legal and Compliance, Tax, Sales, Revenue, IT, and other functional and logistics teams (process owners) to bring process management acumen and discipline to the company, and coordinate efforts across the business. This position will report into the Director of WWOPS Logistics.

EXPERIENCE AND QUALIFICATIONS

• Should possess at least 10 years’ experience in progressively more responsible leadership positions in areas of Logistics operations, Logistics Program management, Supply Planning & Trade Compliance.
• Should display an in-depth knowledge of both Logistics operations, strategy, inventory planning and Asia Trade Compliance processes including but not limited to understanding Monitor and Deliver Order Shipments across a Regional footprint.
• Reconcile and Manage Returns/Stock Rotation, Merge in Transit, Perform Compliance Checks, Generate Trade Documents and SOX compliance revenue recognition practices.
• Understand the capabilities of Global / Regional Freight Forwarding Providers as well as Fulfillment Hub Providers. Knowledge in areas of logistics planning/analytics would be helpful.
• Experience managing key projects that are cross-functional – Successful candidates should possess a proven ability to effectively communicate with cross-functional teams and objectively present pros and cons of alternatives. Be capable to assess and providing guidance on reducing risks of various alternatives.
• Extensive knowledge of process management tools, Six Sigma, metrics, and performance measurement techniques. The ideal candidate knows how to employ these tools and processes effectively incorporating metrics by which progress against plan can be measured.
• Demonstrated successful experience in assessing process requirements, process development and implementation, and process maintenance.
• Must be able to think strategically and plan effectively; yet possess a detail-oriented, hands-on approach. Must be results-oriented and ability to operate with a high sense of urgency.
• Demonstrated ability of establishing large distribution / fulfillment centers – Reasonable amount of travel related to work responsibility is required.
• Multiple Languages preferred – Knowledge of CM business in Asia.

Key Responsibilities:

• Provide managerial oversight for a large DC and cross dock, as operated by HPE’s designed 3PL. Prepare, manage, and monitor labor, capacity and DC/cross dock throughput.
• Work closely with various internal business/process owners, within logistics as well as with Sales, Order Management, Revenue, Planning, Tax and Compliance etc. Develop and implement a plan (roadmap) to achieve objectives for each of these processes.
• Align with and leverage third party system integration partners and consultants to plan and implement agreed programs.
• Manage project timelines. Be able to establish priorities, make business trade-offs, and sequence initiatives necessary to achieve long-term process goals. Ensure the integration of initiatives is completely consistent with the company’s and WWOPS functional strategic goals and objectives.
• Coordinate with functional organizations to determine key linkage between cross-functional processes. Proactively monitor and manage their linkage.
• Create by collaboration with the process owners, business case documents supporting project initiatives including business cases, ROIs, project functional scopes and specifications.
• Proactively and continuously identify business areas where improvements can be made to streamline workflow and application flow resulting in measurable savings of time, effort and costs.
• Constantly monitors industry for best practices in the Logistics and Trade Compliance functional business areas to leverage in business processes, driving improvements in workflow and applications.

#LI-Hybrid

What We Can Offer You:

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
• Let’s Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #malaysia #networking

Job: Supply Chain & Operations Job Level: Expert

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