Senior Program/Project Manager

Hewlett Packard Enterprise Development LP; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Health & Wellbeing

Professional development

Inclusive culture

Career growth opportunities

Job summary

Hewlett Packard Enterprise in Malaysia is seeking a Senior Program/Project Manager to drive large-scale initiatives from partner/customer sites. The role emphasizes end-to-end delivery across infrastructure, cloud, and digital transformation, with heavy focus on budgets, risks, and stakeholder governance.

You will lead cross-functional teams, manage P&L, and ensure timely, within-budget outcomes while navigating executive-level relationships and vendor management.

Qualifications

• Bachelor’s Degree in IT, Engineering, Business, or related field.
• Master’s degree (MBA/IT) is an advantage.

Responsibilities

• Lead and manage large-scale, end-to-end programs and projects (infrastructure, cloud, or digital transformation).
• Ensure delivery within scope, schedule, cost, and quality.
• Define project plans, milestones, and deliverables.
• Oversee deployment, implementation, and transition to operations.
• Act as primary interface for customers, executives, and internal leadership.

Skills

Program/Project Management

Leadership

Stakeholder Management

Budget & P&L

Risk Management

IT Infrastructure & Cloud

Education

Bachelor's Degree in IT, Engineering, Business

Master's degree (MBA/IT) an advantage

Tools

MS Project

Jira

ServiceNow

Smart Labor (SL2)

Job description

Senior Program/Project Manager

This role has been designed as Onsite with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management. An experienced Program/Project Manager responsible for leading complex, multi-disciplinary projects and programs across enterprise environments. Drives end-to-end delivery, ensures alignment with business objectives, and manages stakeholders, risks, budgets, and resources to achieve successful outcomes.

Key Responsibilities

• Lead and manage large-scale, end-to-end programs and projects (infrastructure, cloud, or digital transformation)
• Ensure delivery within scope, schedule, cost, and quality
• Define project plans, milestones, and deliverables
• Oversee deployment, implementation, and transition to operations

Stakeholder Management

• Act as primary interface for customers, executives, and internal leadership
• Manage expectations and provide clear communication on progress, risks, and issues
• Drive governance through regular reviews, steering committees, and reporting

Financial & Commercial Management

• Manage project P&L, cost tracking, and forecasting
• Ensure billing milestones and revenue recognition are aligned
• Handle change requests and contract variations

Risk & Issue Management

• Identify, assess, and mitigate risks proactively
• Escalate critical issues and drive resolution
• Ensure compliance with governance, audit, and security requirements

Resource & Vendor Management

• Lead cross-functional teams (technical, delivery, partners)
• Manage vendors, subcontractors, and contingent workers
• Ensure optimal resource allocation and utilization

Process & Quality Assurance

• Ensure adherence to organizational frameworks (PMO, Agile, Waterfall)
• Drive continuous improvement and lessons learned
• Maintain documentation, reporting, and compliance standards

Required Qualifications

• Bachelor’s Degree in IT, Engineering, Business, or related field
• Master’s degree (MBA/IT) is an advantage

Certifications (Preferred / Required)

• PMP (Project Management Professional) – Mandatory or highly preferred
• PRINCE2 Practitioner
• Agile / Scrum Master / SAFe certifications
• IT-related certifications (e.g., ITIL, AWS, Azure) – added advantage

Experience

• 10–15+ years in IT / infrastructure / services delivery
• Proven track record in managing large, complex enterprise programs
• Experience
  • Data center / infrastructure deployment
  • Cloud / hybrid environments
  • Managed services / outsourcing

Core Competencies

• Strong leadership and decision-making skills
• Excellent communication and stakeholder management
• Financial acumen and commercial awareness
• Risk management and problem-solving
• Ability to manage ambiguity and high-pressure environments

Tools & Knowledge

• Project tools: MS Project, Jira, ServiceNow, Smart Labor (SL2), etc.
• Good understanding of:
  • IT infrastructure (servers, storage, network)
  • Cloud (AWS, Azure)
  • Service delivery models (e.g., GreenLake, managed services)

Key Performance Indicators (KPIs)

• On-time, on-budget delivery
• Customer satisfaction (CSAT)
• Revenue and margin performance
• Risk mitigation effectiveness
• Resource utilization

Preferred Profile (Expert Level)

• Experience managing regional or global programs
• Ability to handle customer escalations and executive stakeholders
• Proven success in turnaround or recovery projects
• Strong exposure to enterprise clients (e.g., banking, service provider, aviation like MAHB, public sector)

What We Can Offer You:

• Health & Wellbeing – We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development – We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion – We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #malaysia

Job: Services

Job Level: Expert

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