Business Operations Manager

Nokia Solutions and Networks Sdn Bhd; Malaysia; On-site; MYR 70,000 - 110,000; Full time

Job summary

Nokia Solutions and Networks Sdn Bhd in Malaysia is seeking a Business Operations Manager to drive operational efficiency across Service Delivery Orgs, analyze performance data, and prepare materials for presentations. You will collaborate with cross-functional teams to improve processes and maintain robust reporting systems.

You must have a Bachelor's degree in Business Administration or related field and at least 5 years of experience in business operations, preferably in technology or

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Minimum 5 years experience in business operations, preferably in technology or telecom.
• Strong data interpretation and decision-making abilities.
• Excellent written and verbal communication; ability to influence stakeholders.

Responsibilities

• Provide operational support and guidance to Service Delivery Orgs, ensuring efficient and effective processes.
• Track and interpret performance metrics, identifying areas for improvement and optimization.
• Prepare and deliver engaging S&D team presentations, communicating key insights and strategies.
• Assist with all-hands meetings, coordinating activities and ensuring a well-organized agenda.
• Collaborate with cross-functional teams to align on business goals and maintain seamless operations.
• Develop and maintain robust reporting systems to monitor and analyze key performance indicators.
• Identify process inefficiencies and implement process improvements to enhance productivity and efficiency.
• Liaise with internal and external stakeholders, gathering feedback and requirements for continuous improvement.
• Stay updated on industry trends and best practices, applying them to enhance business operations.
• Ensure compliance with company policies and procedures, maintaining a professional and organized work environment.

Skills

Analytical skills

Excellent communication

Excel & PowerPoint

Independent multitasking

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

PowerPoint

Job description

As a Business Operations Manager, you will be a vital part of our team, driving operational efficiency and success. Your role involves supporting Service Delivery Orgs, analyzing performance data, and preparing materials for presentations and meetings. You will collaborate with various teams, ensuring smooth operations and a high standard of professionalism.

• Provide operational support and guidance to Service Delivery Orgs, ensuring efficient and effective processes.
• Track and interpret performance metrics, identifying areas for improvement and optimization.
• Prepare and deliver engaging S&D team presentations, communicating key insights and strategies.
• Assist with all-hands meetings, coordinating activities and ensuring a well-organized agenda.
• Collaborate with cross-functional teams to align on business goals and maintain seamless operations.
• Develop and maintain robust reporting systems to monitor and analyze key performance indicators.
• Identify process inefficiencies and implement process improvements to enhance productivity and efficiency.
• Liaise with internal and external stakeholders, gathering feedback and requirements for continuous improvement.
• Stay updated on industry trends and best practices, applying them to enhance business operations.
• Ensure compliance with company policies and procedures, maintaining a professional and organized work environment.
• Bachelor's degree in Business Administration, Operations Management, or a related field is required.
• Minimum 5 years of experience in business operations, with a preference for technology or telecommunications industry experience.
• Strong analytical skills, with the ability to interpret data and make informed decisions.
• Excellent communication skills, both written and verbal, with the ability to engage and influence stakeholders.
• Proficiency in Microsoft Office suite, particularly Excel and PowerPoint, for data analysis and presentation creation.
• Experience with project management tools and methodologies is an asset.
• Ability to work independently, manage multiple tasks, and prioritize effectively.
• Strong problem-solving skills and a proactive approach to identifying and resolving operational challenges.
• Excellent organizational skills, attention to detail, and a results-driven mindset.
• A passion for continuous improvement and a commitment to delivering high-quality work.

Unlock job insights

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Telecommunications & Internet Service Providers 51-100 employees

As the world’s specialist in mobile broadband, we’ll help you enable your end users to do more than ever before with the world’s most efficient mobile networks, the intelligence to maximize their value and the services to make it all work together.

From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology.

Our global experts invent the new capabilities you need in your networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work together seamlessly.

With an unswerving focus on quality, efficiency and reliability we help you meet your mobile customers’ demands for universal content and connectivity more efficiently and effectively.

Together, we deliver the innovations in mobile technology that enable people and businesses everywhere to do more than ever before.

As a mobile operator, you face challenges from many sides that put your mobile network and your business model under extreme pressure.

By transforming your mobile network and your business, you’ll turn your challenges into opportunities.

Working closely with you, we deliver the products and services that will help drive your success - today and tomorrow.

As the world’s specialist in mobile broadband, we’ll help you enable your end users to do more than ever before with the world’s most efficient mobile networks, the intelligence to maximize their value and the services to make it all work together.

From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology.

Our global experts invent the new capabilities you need in your networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work together seamlessly.

With an unswerving focus on quality, efficiency and reliability we help you meet your mobile customers’ demands for universal content and connectivity more efficiently and effectively.

Together, we deliver the innovations in mobile technology that enable people and businesses everywhere to do more than ever before.

As a mobile operator, you face challenges from many sides that put your mobile network and your business model under extreme pressure.

By transforming your mobile network and your business, you’ll turn your challenges into opportunities.

Working closely with you, we deliver the products and services that will help drive your success - today and tomorrow.

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