FN Customer Engineer

Nokia Solutions and Networks Sdn Bhd; Malaysia; On-site; MYR 90,000 - 150,000; Full time

Job summary

Nokia Solutions and Networks Sdn Bhd seeks a System Integration Specialist to integrate Nokia and third-party platforms, aligning with operator processes for rating, charging and provisioning of new services.

The role guides the local customer engineering team in delivering Fixed Networks projects with high quality, on schedule and within budget, across multiple BGs and domains.

Qualifications

• At least 3 years of experience in telecom environments or with a System Integrator.
• Knowledge of xPON technologies, IP routing and Linux system management.
• Ability to deploy, test and troubleshoot complex systems independently.
• Familiarity with testing tools such as Spirent, IPerf and Wireshark.
• Exposure to OSS/BSS integration, SNMP, SDAN and Netconf/Yang is a plus.

Responsibilities

• Integrate Nokia solutions with third-party platforms to meet customer requirements.
• Lead delivery of FN (Fixed Networks) projects with quality, on schedule and within budget.
• Provide knowledge transfer and support to the local customer engineering team.
• Prepare progress reports and technical documents (MOP) for stakeholders.
• Complete project closure and handover as required.

Skills

3+ years telecom experience

xPON technologies

IP routing

Linux system management

Independent deployment & troubleshoot

OSS/BSS integration

SNMP

SDAN

Netconf/Yang

Cloud computing

Scripting

Leadership

Education

Bachelor's degree in Telecommunication/Computer Science/Technology/Network Engineering or equivalent

Tools

Spirent Test Center

IPerf

Wireshark

SNMP

Netconf/Yang

Job description

The System Integration Specialist is responsible for integrating and customizing Nokia solutions and third-party platforms to fulfill specific customer requirements. This includes creating, deploying, and integrating systems that support rating, charging, and provisioning of new services in alignment with the operator’s service integration and business management processes.

The role spans multiple domains and business groups (BGs) and is typically not customer-facing. It requires strong leadership to guide the local customer engineering team in delivering Fixed Networks (FN) projects with high quality, on schedule, and within allocated budget.

• Build up knowledge in FN products (GPON, XGSPON, AMS, Lightspan, Altiplano, Wifi Beacons, etc)
• Smooth execution of new product introduction, customer acceptance testing, network integration, upgrade/retrofit and field trial/demos
• Work with the relevant internal and external stakeholders to resolve product defects and new feature requirements
• Prepare and deliver project progress reports, customized documents (MOP)/presentations for technical activities and clarifications of critical issues.
• Complete the project closure and / or handover as required.

• At least 3 years' experience working for a telecom provider or telecom System Integrator
• Minimum Bachelor's degree in Telecommunication/Computer Science/Technology/Network Engineering or equivalent education
• Good knowledge in xPON technologies, IP routing, Linux System Management
• Proven ability to work independently, deploying, testing and troubleshooting systems
• Familiarity with networking test tools (Spirent Test Center, IPerf, Wireshark, etc)
• Good to have knowledge in OSS/BSS integration, SNMP, SDAN, Netconf/Yang, Cloud Computing and script development
• Able to learn new technology quickly and always able to adapt to changes
• Good in sharing knowledge and support others with strong expertise and technical insight
• Experienced in handling customer requirements and identifying possible solutions
• Strong interpersonal, presentation, troubleshooting and leadership skills
• Excellent verbal and written communication skills

As the world’s specialist in mobile broadband, we’ll help you enable your end users to do more than ever before with the world’s most efficient mobile networks, the intelligence to maximize their value and the services to make it all work together.

From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology.

Our global experts invent the new capabilities you need in your networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work together seamlessly.

With an unswerving focus on quality, efficiency and reliability we help you meet your mobile customers’ demands for universal content and connectivity more efficiently and effectively.

Together, we deliver the innovations in mobile technology that enable people and businesses everywhere to do more than ever before.

As a mobile operator, you face challenges from many sides that put your mobile network and your business model under extreme pressure.

By transforming your mobile network and your business, you’ll turn your challenges into opportunities.

Working closely with you, we deliver the products and services that will help drive your success - today and tomorrow.

As the world’s specialist in mobile broadband, we’ll help you enable your end users to do more than ever before with the world’s most efficient mobile networks, the intelligence to maximize their value and the services to make it all work together.

From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology.

Our global experts invent the new capabilities you need in your networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work together seamlessly.

With an unswerving focus on quality, efficiency and reliability we help you meet your mobile customers’ demands for universal content and connectivity more efficiently and effectively.

Together, we deliver the innovations in mobile technology that enable people and businesses everywhere to do more than ever before.

As a mobile operator, you face challenges from many sides that put your mobile network and your business model under extreme pressure.

By transforming your mobile network and your business, you’ll turn your challenges into opportunities.

Working closely with you, we deliver the products and services that will help drive your success - today and tomorrow.