Business Intelligence Analyst - Merchant Planning, ShopeeFood

Shopee; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Shopee in Kuala Lumpur seeks a results-driven professional to oversee merchant investments and drive opportunities for growth. You will monitor dashboards, identify gaps, and lead end-to-end initiatives, coordinating across departments to ensure project success.

Applicants should bring strong data-driven reasoning, project management and stakeholder management skills, with advanced Excel and PowerPoint proficiency to present findings to senior leadership.

Qualifications

• Experience in Performance Management, e-Commerce or Management Consulting.
• Strong project management experience.
• Structured, able to plan end-to-end execution of initiatives, and see through implementation.
• Strong affinity to data, analytical abilities and critical thinking skills.
• Strong business acumen with the ability to generate insights independently.
• Strong problem-solving skills and ability to derive practical scalable solutions.
• Ability to deliver quality work under tight deadlines.
• Driven and comfortable with a dynamic environment.
• High proficiency in Excel and PowerPoint.
• Excellent verbal and written communication skills.
• Strong people and stakeholder management skills.

Responsibilities

• Oversee merchant investments and pinpoint better opportunities.
• Track the Merchant dashboard to identify gaps and initiate transformational projects.
• Design and coordinate efforts for business expansion.
• Participate in end-to-end projects from concept to planning.
• Serve as a point of contact, communicating strategies between departments.
• Analyze proprietary data to derive insights into merchant behavior.
• Present findings to senior management and stakeholders clearly.
• Manage reporting and performance monitoring activities.

Skills

Project management

Data analytics

Communication

Stakeholder management

Problem solving

Adaptability

Excel

PowerPoint

Tools

Excel

PowerPoint

Job description

Job Description

• Oversee merchant investments and pinpoint better opportunities.
• Track the Merchant dashboard to identify functional or product gaps and initiate transformational projects or initiatives.
• Design and coordinate efforts for business expansion.
• Participate in end-to-end projects, from concept and design to planning.
• Serve as a point of contact, facilitating communication of strategies and objectives between departments to ensure project success.
• Analyze proprietary data to derive insights into merchant behavior.
• Present findings and outcomes to senior management and stakeholders in a clear and structured manner.
• Manage reporting and performance monitoring activities.

Requirements

• Work experience in Performance Management, e-Commerce or Management Consulting
• Strong project management experience
• Structured, able to plan end-to-end execution of initiatives, and see through the implementation of the initiative
• Strong affinity to data, solid analytical abilities and critical thinking skills
• Strong business acumen and ability to generate insights independently
• Strong problem-solving skills, ability to draw insights from complex data and design practical and scalable solutions
• Able to deliver quality work under tight deadlines
• Driven and comfortable with a dynamic environment
• High Proficiency in Excel and PowerPoint
• Excellent verbal and written communication skills
• Strong people and stakeholder management skills