Business Ecommerce Internship

Max Audio Online Sdn Bhd; Kuala Lumpur; On-site; MYR 8,900 - 13,000; Full time

Job summary

Max Audio Online Sdn Bhd is offering a Business Administration Internship in Kuala Lumpur. The role focuses on providing administrative support, data management and order coordination within a growing online business.

Ideal candidates are pursuing a Diploma or Degree in business fields, are organized, and comfortable using English and Bahasa Malaysia. Training will be provided, with exposure to AI tools, data validation and e-commerce processes.

Qualifications

• Currently pursuing a Diploma or Degree in Business Administration, Business Management, E-Commerce, Management, Marketing or related field.
• Willing to learn, organized and detail-oriented.
• Comfortable communicating in Bahasa Malaysia and English.
• Proficient with basic computer applications, especially Microsoft Excel.
• Able to manage multiple tasks and work both independently and within a team.

Responsibilities

• Provide general administrative support for daily business activities.
• Assist with maintaining and updating company records, documents and information.
• Enter, organize and verify data to ensure information is accurate and up to date.
• Assist with customer-related enquiries and follow up on outstanding issues when required.
• Support the coordination of orders, deliveries and other operational matters.
• Liaise with internal team members and external parties when necessary to support daily operations.
• Assist in monitoring and updating information across relevant online platforms.
• Help prepare and organize reports, records and supporting documents.
• Assist with customer returns, refunds and related documentation when required.
• Conduct basic research on products, competitors, market trends and business information.
• Assist with updating e-commerce and social media information when required.
• Organize internal knowledge, reference materials and AI learning resources.
• Assist with data validation and information checking to improve work accuracy.
• Support process improvement and automation initiatives.
• Perform other administrative and operational duties assigned by the team.

Skills

Microsoft Excel

Data management

Customer service

AI tools

Education

Diploma or Degree in Business

Job description

Location: Taman Maluri, Cheras, Kuala Lumpur
Job Type: Internship
Internship Duration: 3 - 6 months
Internship Allowance: RM800 - RM1,200 per month
Working Location: 2 minutes walking distance from LRT/MRT Maluri

About the Role

Maxaudio Online Sdn Bhd is looking for a responsible, organized and eager-to-learn Business Administration Intern to join our team.

This internship is suitable for students interested in Business Administration, Office Operations, E-Commerce, Customer Service, Data Management and Business Processes.

You will gain practical experience supporting the day-to-day operations of a growing online business while developing your administrative, communication, organizational and problem-solving skills.

You don't need to know everything from Day 1. We will provide guidance and training to help you understand our processes and gradually take on more responsibility.

More Than Just Administrative Work

During your internship, you'll have the opportunity to:

You'll be involved in real business activities and gain exposure to how different functions work together to keep an online business running smoothly.

We value attitude, responsibility and willingness to learn over previous experience.

You won't be expected to figure everything out on your own.

Our team will provide guidance, training and feedback as you learn our working processes.

As you become more familiar with your responsibilities, you'll have opportunities to work more independently and contribute ideas for improving daily operations.

Business administration today involves more than paperwork.

During your internship, you'll gain exposure to digital platforms, data management, AI tools, e-commerce operations and process improvement while supporting our daily business activities.

Gain Practical Business Administration Experience

You will gain exposure to areas such as:

Administrative Support | Data Management | Customer Service | Business Operations | Documentation | E-Commerce | Process Improvement | AI Tools

You'll also learn how different teams coordinate with each other to support daily business operations.

You should be:

Currently pursuing a Diploma or Degree in Business Administration, Business Management, E-Commerce, Management, Marketing or a related field

Interested in business operations and administration

Organized, responsible and detail-oriented

Comfortable communicating in Bahasa Malaysia and English

Willing to learn and comfortable asking questions

Able to manage multiple tasks and follow instructions carefully

Familiar with basic computer applications and Microsoft Excel

Able to work independently as well as within a team

Proactive and willing to take ownership of assigned tasks

You don't need to have extensive work experience.

We're looking for someone who is responsible, willing to learn and ready to take on new challenges.

If you're someone who thinks:

"I may not know everything yet, but I'm willing to learn and improve."

We'd like to hear from you.

Key Responsibilities

Provide general administrative support for daily business activities.

Assist with maintaining and updating company records, documents and information.

Enter, organize and verify data to ensure information is accurate and up to date.

Assist with customer-related enquiries and follow up on outstanding issues when required.

Support the coordination of orders, deliveries and other operational matters.

Liaise with internal team members and external parties when necessary to support daily operations.

Assist in monitoring and updating information across relevant online platforms.

Help prepare and organize reports, records and supporting documents.

Assist with customer returns, refunds and related documentation when required.

Conduct basic research on products, competitors, market trends and business information.

Assist with updating e-commerce and social media information when required.

Organize internal knowledge, reference materials and AI learning resources.

Assist with data validation and information checking to improve work accuracy.

Support process improvement and automation initiatives.

Perform other administrative and operational duties assigned by the team.

What You Will Learn

During the internship, you will gain practical exposure to:

Day-to-day business administration and office operations

Maintaining business records and documentation

Data entry, verification and information management

Coordinating with different teams and external parties

Handling customer-related matters professionally

Supporting operational and e-commerce activities

Preparing basic reports and maintaining records

Understanding how an online business operates

Using Microsoft Excel and digital business tools

Exploring AI tools and automation for workplace productivity

Identifying opportunities to improve daily processes

Developing communication, organization and problem-solving skills

Managing responsibilities and working more independently

This internship can help you develop practical skills in:

Business Administration | Office Operations | Data Management | Documentation | Customer Service | Business Coordination | E-Commerce | Process Improvement | Microsoft Excel | AI Tools

These skills can be useful for future careers in:

Business Administration | Business Operations | E-Commerce | Customer Service | Operations | Office Administration | Business Support | Business Development

Our office is located in Taman Maluri, Cheras, just 2 minutes walking distance from LRT/MRT Maluri.

The location is easily accessible by public transportation, making it convenient for students who commute to work.

Why Join Us?

This is more than a traditional administrative internship.

You will have the opportunity to support real business activities and daily operations, while learning how different functions work together in a growing e-commerce company.

You will gain exposure across:

Business Administration + Operations + Customer Service + E-Commerce + Data + AI

We're looking for someone with the right attitude, responsibility and willingness to learn — not someone who already knows everything.

Max Audio Online Sdn. Bhd. Founded by Mr. William Wong during 2 April 2007

It's all started during college when his family gave him a Proton Iswara. His mother gave him rm400 a month where he only budgets rm50 for the monthly meal and modifies his car part by part with the rest of his money.

He when to many car accessories shop within KL to find very unique parts to mod his ride.

One day, he talks to himself "If there were a place where I can easily find all parts, how great will that be?"

During the last semester in college, he was given a task to complete a website for his final year project. Mr. William had an idea to put car accessories into the website.

When the website was completed, an idea strikes him "Why not I make this into my business?"

After graduation, he partnered with one of the largest car accessories supplier and created www.maxaudio.com.my

Today www.maxaudio.com.my is fully own by Mr. William Wong and it is also rated as Malaysia Largest Car Accessories Online Store with 8000 SKU

His vision 2030 is to be world largest car accessories e-commerce store and his mission is to allow cars lover to pimp their ride and looks unique because every one is different

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